Story of the Day – Page 20
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News AnalysisMarine insurers told they cannot leave clients all at sea with increased net zero ambitions
While the ongoing conflict in Ukraine loomed large, the challenges of climate change and technology were prominent pieces of the IUMI’s agenda
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News AnalysisIn Focus: How can commercial lines brokers harness technology to enhance customer service?
Insurance Times asks industry experts how data driven insights can streamline operations and drive innovation
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News AnalysisRevealed: Who won at the Tech and Innovation Awards 2023?
Some firms scored a hat-trick, others walked away with two awards and some made podium debuts at the Tech and Innovation Awards – was it you?
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News AnalysisCounter-fraud sector responds to accusations of ‘too little cross-industry co-operation’
During Insurance Times’ latest Fraud Charter event, participants also discussed whether the Insurance Fraud Taskforce should reconvene
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News AnalysisThe inexorable growth of cyber-enabled fraud – Ifed
Detective chief inspector Tom Hill, head of the City of London Police’s Insurance Fraud Enforcement Department, discusses the rise of digital fraudsters
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IT InterviewMelissa Collett: ‘We want to be the voice of the UK insurtech community’
’We need to get the message out that insurtech is a super important market and not just a subset of fintech,’ says new chief executive
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IT InterviewMark Lomas: Transforming Lloyd’s of London with a symphony of diversity and inclusion
’We’re looking at diversity and inclusion holistically across our geographies,’ says head of culture
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News AnalysisThe ‘determining factor’ that will make consumers ‘stay or quit’ an insurer
’The service expectation of customers today is increasing,’ says chief executive
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News AnalysisSME brokers grapple with ESG strategies in collaborative effort with insurers
’It may be possible to achieve alignment relatively easily by having a discussion about what ESG means and how it is relevant to the firm,’ says associate broker
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News AnalysisInsurance sector responds as RAAC crisis continues
‘It is really important that schools discuss any construction work with insurers to understand any implications,’ says principal risk management surveyor
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IT InterviewLee Shavel: Becoming the insurance industry’s ‘strategic technology partner’
’We still have a long way to go from a digitalisation and automation standpoint,’ says Verisk president and chief executive
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NewsInsurtech UK names former CII director as first chief executive
’This is a crucial time for the sector,’ says new top boss
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News AnalysisCould the debanking scandal cross over into insurance?
The FCA said that it ’would not consider it appropriate to cancel a policy purely on the basis of a policyholder’s views’
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IT InterviewAndy Moss: Bringing together the ‘little nuggets of information dotted around’ for underwriters
Battling submissions is one of the pain points for underwriters but artificial intelligence could be of service
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News AnalysisIndustry’s reckoning over inclusive policies presents an opportunity for progress
Equity’s programmes have ”helped connect new joiners, develop and advance experienced hires and expand the reach of insurance into new areas,” says Lloyd’s chair
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NewsBiba calls for ‘no further increases’ to IPT rate as record revenues reached
The trade body has also called for ’an exemption on premiums for impaired high rise, multi-occupancy buildings’ awaiting remediation, says head of GI
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News AnalysisWhat is the most profitable line in UKGI?
Insurance DataLab analyses the top performing business lines in UK general insurance, exclusively for Insurance Times.
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NewsIndustry issued customer service warning as market remains ‘competitive’
’Customer experience is a key differentiator,’ says senior manager
