Story of the Day – Page 19
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IT Interview
Robin Gilthorpe: Helping the insurance industry achieve ’the name it deserves’
The ’key focus area for us in the coming year will be the UK market’, says chief executive
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News Analysis
The current opportunities for UKGI firms – ready for action?
Insurance Times’ latest webinar captures the thoughts of three senior leaders in the industry
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IT Interview
Richard Hartley: Are we prepared for underwriters’ roles to change?
Technology is very quickly changing the skills required for underwriting, says Cytora chief executive
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IT Interview
Neil Galjaard: Markel UK’s divisional managing director talks product strategy
‘You can knit the component parts together to give what is a truly differentiated proposition in that sector for the broker to deliver to their client,’ he says
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News Analysis
Could AI address ‘pain points’ in claims service for customers?
’The explosion into public consciousness has bled into the c-suite,’ says director
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News Analysis
Industry urged to stop getting ‘overexcited’ about trends and not go ‘all or nothing’ on AI
’The industry has a tendency to get really excited about things and we all go bells and whistles,’ says head of corporate and commercial claims operations
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IT Interview
Steve Hearn: New chairman advocates a ‘continuity of direction’ for PPL
After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor
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News
Lloyd’s of London has ‘willingness to improve and modernise’ as it unveils portraits of D&I role models
’Each champion has advanced the rights of diverse groups in their own way,’ says head of culture
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IT Interview
Howard Lickens: Clear Group ‘deliberately fussy’ about M&A targets
’This will be by far the biggest year we’ve ever had and I’d expect that to accelerate,’ says executive chairman
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News Analysis
Brokers ‘appalled’ by how long it can take to get hold of insurers
’We’ve got too many examples where it is just too hard to speak to somebody at an insurer about a client,’ says chief executive
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News Analysis
LLM opportunities in insurance far outweigh risks – Shift Technology
With LLMs becoming increasingly more popular in the insurance industry, does the technology’s value outstrip its risks?
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News
AI can support ‘seamless claims’ but there’s ’no substitute for human skills’ – Sedgwick
’AI is brilliant at processing repetitive tasks,’ says strategy development director
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News
Insurtech UK welcomes new government scheme for AI and digital innovations
’It is vitally important that regulatory agencies work together,’ says chief executive
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News
Is ghost broking being mislabelled?
’I do tend to see a lot of stuff labelled as ghost broking, where it is probably not,’ says director
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News Analysis
Gibraltarian insurers still reporting lower solvency positions than UK
With the Insurance Times Top 50 Insurers report out this month, data provider Insurance DataLab takes a look at the solvency positions of insurers across the UK and Gibraltarian insurance markets.
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News Analysis
TechTalk: Lack of VC funding for BAME-led insurtechs deemed ‘unacceptable failure’
Funding for ethnic minority insurtech founders has come under the spotlight as Black History Month gets underway this October
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News Analysis
The Big Question October 2023: How can insurers reduce complaints made about them?
The number of complaints made about car or motorcycle insurance to the Financial Ombudsman Service (FOS) surged between April and June 2023
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News Analysis
In Focus: The emerging protection gaps concerning commercial brokers
’It is incumbent on us all to make sure we are having conversations with customers,’ says chief executive
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IT Interview
Ant Middle: Ageas has planted its flag firmly in personal lines brokered business lines
’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive
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IT Interview
Inga Beale: Insurtechs bring ‘freshness of approach’ but diversity comes hand-in-hand with digitalisation
The former Lloyd’s chief executive explains how the two Ds of diversity and digitalisation overlap