Story of the Day – Page 15
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News AnalysisThe ESG divide: Is business size impacting brokers’ commitment to sustainability?
‘Smaller regional firms are encountering significant barriers to meaningful implementation’ of sustainability initiatives, says chief executive, with these projects often viewed ‘as an additional cost rather than a strategic opportunity’
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News AnalysisWhy Ageas, Aviva and QBE were named insurers of the year at 2024’s Insurance Times Awards
Market intelligence firm Insurance DataLab explores the financials behind the big insurer winners from this month’s Insurance Times Awards ceremony, hosted by Claudia Winkleman
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IT InterviewJo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
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IT InterviewNikki Lidster: Zurich UK reinforces ‘people business’ philosophy with investment in underwriters
’This investment in our underwriting team is about ensuring that brokers feel supported,’ says head of SME and trading
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News AnalysisTechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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NewsMen are emerging as allies for female peers, but ‘outdated behaviours’ persist in the London market
’There’s still a portion of the industry where, in social situations, individuals believe it’s acceptable to cross boundaries,’ says a c-suite source
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NewsBroker CEO Forum 2024: Insurers ‘heart’ MGAs as they seek to place risks in ‘fragmented’ world
Carriers acknowledge that MGAs are ‘much quicker’ than them ‘from a service perspective’ – however, they do not believe these firms will ‘entirely take over’ underwriting to replace them
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News AnalysisIn Focus: How are ghost brokers utilising social media to commit fraud and what can be done to mitigate this approach?
Insurance Times asks industry experts how fraudsters are exploiting social platforms and what measures can be taken to tackle this growing threat
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News AnalysisThe Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
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IT InterviewCovéa Insurance does not want to ‘rush and fail’ growth after 2023 job cuts – Georges de Macedo
Despite falling nine places in this year’s Top 50 Insurers report, published by Insurance Times and Insurance DataLab, insurer chief executive believes ‘growth is not difficult’ to achieve
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News AnalysisJohn Warburton and Vicky Ferrier: Konsileo committed to ‘secret sauce’ as broker comes of age
‘Motivating people in an organisation just boils down to providing them autonomy, mastery and purpose,’ says chief people and commercial officer
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IT InterviewAlan Thomas: Picking ‘up the reins’ at Ripe Insurance
’What I’ve seen really work for growing businesses and making it successful really depends on how you get something in front of customers that they want,’ says chief executive
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News AnalysisThe complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
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NewsAI helping underwriters spend more time in-person with brokers
’AI can help firms gain a competitive edge by removing admin from the underwriter, so they can spend more time in meaningful discussion,’ says managing director
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News AnalysisGTA chief says greater regional stability needed prior to launching EV credit hire scales
Pressure for the General Terms of Agreement to include electric vehicles is increasing, but those behind the scheme say that this inclusion can only come when key issues are resolved
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News AnalysisInsurers going that little extranet to tackle rising underinsurance
With insurers agreeing on the persistent risk of underinsurance, they discuss the suprising benefits of eTrading in addressing the issue
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News AnalysisGreater software house collaboration could reap benefits for commercial lines eTrading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
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News AnalysisHow can broker schemes help entice the next generation of hobbyists?
Certain passions, such as classic cars, have an ageing demographic of participants – yet broker schemes can support clubs in futureproofing much-loved hobbies
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News AnalysisAcquisitive brokers facing M&A supply shortages
As the supply of sizeable UK commercial brokerages is dramatically shrinking, acquisitors are being forced to seek targets overseas, or look at MGAs and wholesale brokers.
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News AnalysisSpecialist insurers lead the way as composite firms continue to suffer
Insurance DataLab looks at how commercial, personal and composite insurers have performed
