Story of the Day – Page 13
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News AnalysisIn Focus: What’s going on with claims service as FCA clamps down on Consumer Duty?
’There are more complaints coming in around claims,’ says director
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News AnalysisInsurance sector in race against time to tackle rising storm challenges
Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
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News AnalysisSteve Bashford: Arch’s strategy is bringing ‘London expertise to the regions’
’Our message is that we deal with brokers the way they want – we’re not going to force anybody to take an optimised trading route irrespective of premium size,’ says chief executive for UK regions
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News AnalysisTechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
Industry needs to ’adopt new technologies to future forecast’ because developing climate change risks are ’harder to insure as you can’t rely on historical data’, says senior manager
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News AnalysisWhat do brokers want from 2024’s Biba conference?
’I want brokers to get the opportunity to meet people that they otherwise could not reach,’ says chief executive
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News AnalysisLondon looking positive but ‘this is no time for complacency’
Rating agency AM Best has raised its outlook on the London market insurance sector from stable to positive in what has been seen as another endorsement for EC3 and while there is much to support optimism, the nature of the market means that challenges remain
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IT InterviewOke Eleazu: Addressing the diversity and inclusion dilemma in insurance
’Insurance has a double whammy – firstly it’s not attracting enough people of colour and so by definition there’s a struggle with leadership levels,’ says co-founder and chief executive
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News AnalysisConcerns raised that risks placed on eTrading platforms could ‘go too far’
’There’s now far too many technical risks that are now going through an eTrade model,’ says technical director
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News AnalysisThe Big Question: What are the biggest challenges set to hit brokers in H2 2024?
Insurance Times asks experts about challenges brokers face and what can be done to mitigate evolving threats
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News AnalysisComplaints handling not up to scratch as complaints volumes soar
Consumer Duty has placed a greater spotlight on complaints data, however findings for UKGI show that ‘more than a third of cases’ are being overturned by the ombudsman
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IT InterviewMatt Hicks: Addressing underinsurance via digital transformation
’We’re not trying to disintermediate the broker in anyway, we’re trying to enable them by licensing them via a technology platform,’ says chief commercial officer
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News AnalysisHow will the insurance industry be affected by new business requirements to protect against terrorism?
’We are hopeful that suitable and adequate insurance will remain available,’ says head of technical services
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News AnalysisWhat’s driving more UK brokers to sell up?
’The sentence we hear most often is ‘this world is not mine anymore’,’ says chief executive
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IT InterviewGraham Hawkins: The unintended environmental consequences of ‘green’ initiatives
’Just because something is green, [this] does not mean it is not going to pose a risk to the environment if it goes wrong,’ says associate director and head of environmental
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News AnalysisIs carbon credit cover the next cyber market?
The carbon credit insurance market presents a ‘really exciting’ opportunity – especially as it could be worth up to £24bn by 2050
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IT InterviewCarl Shuker: ‘Single Howden brand’ seeks to continue growth trajectory by being ‘client centric’
UK and Ireland chief executive believes ‘there is still a huge demand for advice’ from insurance ‘clients of all shapes and sizes’
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IT InterviewJane Kielty: Aon leverages expertise and scale to ‘join the dots’ for clients
’We’re creating new solutions where they didn’t exist before to help clients solve problems,’ says broker’s UK chief executive
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News AnalysisThe double-edged sword of data science
Although data science has been a huge help to the insurance industry, it brings its own risks too and insurers must ‘understand the risks rather than go in blindly’, according to data science lead
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News AnalysisTackling opportunistic fraud requires ‘a measured approach’
Experts at March’s Fraud Charter event discussed the appropriate response to the shifting profiles of those carrying out fraud
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News AnalysisInsurance M&A continues to rise – but has it reached its peak?
Broking M&A is focusing on the extremities of the UKGI marketplace, with smaller firms being eyed up and the ‘consolidation of the consolidators’ potentially on the cards too, says co-founder
