Story of the Day – Page 12
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News AnalysisIn Focus: What are the challenges in developing training programmes that consider hybrid work setups?
With hybrid working models now commonplace post-pandemic, how can staff training and skill sharing remain efficient when not in-person?
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News AnalysisIn Focus: Brokers ‘frustrated’ at lack of skills despite raising wages for appointees
’We are driving up wages and we’re not getting any better, competent people,’ says chief executive
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News AnalysisSigns of softening market in mixed bag results of broker schemes earnings
Insurance Times picks out the best and worst performing broker schemes using data provided by software provider SchemeServe
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IT InterviewPeter Farrelly: Sector must seek talent from ‘unorthodox’ sources
’We can’t rewind the clock – we have to try to close the [talent] gap by accelerating development and looking at new talent pools,’ says UK chief operating officer
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News AnalysisBrokers on the up despite challenging market
Insurance DataLab confirms the scores and metrics behind the brokers leading the UKGI market according to its newly launched Broker Performance Report 2024
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IT InterviewJames Daley: Industry must increase consumer trust to avoid political intervention
Following the implementation of fair value and Consumer Duty, managing director believes ‘commission levels and claims ratios will be the next areas of focus for the regulator’
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News‘Equilibrium’ between MGAs and insurers yet to be achieved – Pen Underwriting’s Tom Downey
Chief executive additionally believes that capacity into MGAs will become ‘almost like an investment vehicle trust’
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IT InterviewPaul Williams: Ripe Insurance is ‘sticking to its knitting’ amid M&A expansion
’There’s lots of noise around technology but it all comes back to whether you are able to offer customers something that they perceive as giving real value,’ says chief executive
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IT InterviewWarren Downey: SRG’s new investment represents beginning of ‘chapter two’ for broker’s growth journey
’If you build the right culture and you attract the right people, you get fabulous results – it’s blinking obvious,’ says group chief executive
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IT InterviewAlan Houston: RSA’s ‘non-negotiable’ position as brokers ‘cry out’ for improved service
’We need to make sure that through a period of change, we do not become internally focused,’ says strategic sales and accounts director
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IT InterviewLouise O’Shea: CFC Underwriting aims to make complex cover understandable
Growth is on the agenda as new group chief executive explores geographical and product opportunities
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IT InterviewNick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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IT InterviewMike Reid: Sompo enters ‘growth mode’ with ‘a focus on the UK’
Despite being ‘a relatively young business in the UK’, the global insurer and its staff want ‘to be seen as experts in what we do’, says chief underwriting officer
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IT InterviewAjay Mistry: Building a ‘successful schemes broker’
Many larger brokers believe that schemes for small clients are ’not as exciting’, says founder and director
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IT InterviewChris Haggart: ‘Clarity of purpose’ around supporting partner brokers at Hedron Network
’Networks across the market have a part to play in making sure that the general quality of brokers in the UK is as robust as it can be,’ says broker network chief executive
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NewsBrokers on Biba Conference’s best bits
In the run up to Biba’s annual conference this May, Insurance Times asks brokers what they are most looking forward to at this year’s event
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IT InterviewJonathan Davey: ‘I didn’t choose insurance – insurance chose me’
’I am going to be selective. I am young enough to want to keep my grey matter moving,’ says retired chief executive
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News AnalysisMike Keating: MGAs are 'part of the fabric of the industry'
The Managing General Agents Association’s (MGAA) chief executive says the organisation’s growing membership is increasing its broker driven business
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News AnalysisAre SMEs paving the way for cyber attacks on larger companies?
The relationship between a big business and partner SME can present ’a vast opportunity for hackers to infiltrate the larger business’ due to ’weaker security systems’ that are typically employed at small companies
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IT InterviewSonya Bryson: RSA seeking to ‘take home the crown’ with NIG integration
’We want RSA to more than the sum of its parts and, with no personal lines distraction, the focus is clear,’ says new commercial lines managing director
