All articles by Savan Shah – Page 9
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IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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IT InterviewBroker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey
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Online onlyBroker Service Q&A: Tokio Marine HCC reveals the secret to coping with greater claims volumes
With the Insurance Times Broker Service Survey 2019/20 now open, Tokio Marine HCC’s underwriting director John Booth tells Savan Shah how understanding brokers is key to its operation and how it has dealt with the influx of claims over the past year
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Online onlyBroker Service Q&A: Home & Legacy reveals net promoter score
Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey
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Online onlyBroker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
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Online onlyBroker Service Survey 2019/20: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2019/20 is now open to brokers nationwide!
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IT Interview2019 eTrading Q&A: Transfer of the LV business has been a real success story for Allianz
Insurance Times speaks to Helen Bryant, director of SME & corporate partners at Allianz Insurance on the reaction to the star rating in the Insurance Times 2019 eTrading Survey
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IT Interview2019 eTrading: Applied Systems to use Google partnership to fuel innovation
Insurance Times speaks to Joe Sultana, managing director, broker solutions, Applied Systems UK on the growth of Applied in the UK and reaction to the high rating in the Insurance Times 2019 eTrading Survey
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FeaturesNIG looking forward to “exciting year” after successful eTrading performance
NIG said it is looking forward to a “full and exciting” delivery schedule on its eTrading offering after securing a very successful score in the Insurance Times eTrading survey this year
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NewsHome & Legacy seeks to improve e-trading broker interaction by keeping human element
Following its recent move to make claims part of its online journey, Home & Legacy’s managing director Barry O’Neil speaks to Insurance Times’ head of research Savan Shah about how well the high net worth broker market is being served by e-trading and the challenges it faces
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Online onlyE-trading to change the way brokers sell travel insurance - Allianz Partners
Head of research at Insurance Times Savan Shah speaks to Amy Walker, propositions development and product marketing manager at Allianz Partners, about having clearer travel insurance and the benefits technology holds for insurers in this area
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IT InterviewQ&A e-trading: Markel changes the way broker enquiries are dealt with
With the results of the 2019 e-trading survey to be revealed soon, Insurance Times spoke to sales and marketing director Nic Brown on the developments made to Markel’s UK broker e-trading system
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IT InterviewQ&A: SSP aims to make it 'as easy as possible' for brokers to do business
Head researcher, Savan Shah speaks to distribution director at SSP, Ron Atkinson on the changes its made since the last Insurance Times e-trading survey
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Five star ratings reportFive-Star Q&A: 'Put personal service and choice at the forefront' - Markel's Nic Brown
Insurance Times speaks to Markel’s sales and marketing director, Nic Brown about the company’s Commercial Lines Report rating
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AgendaApplied beds in its Google tech
The firm is also using its relationship with Google for expertise in search and digital marketing
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IT InterviewQ&A etrading: Allianz on simplifying the process of purchasing insurance in the modern era
Insurance Times speaks to digital trading manager of Allianz, Julie Tongue on the developments of ”Allianz QuoteSME” since last year’s etrading survey
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Five star ratings reportFive-Star Q&A Home & Legacy: "Brokers know us to be a reliable HNW specialist"
Insurance Times speaks to Home and Legacy managing director Barry O’Neill about the company’s Personal Lines Report rating
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IT InterviewQBE Q&A - Etrading - Fifth consecutive year of significant growth
Insurance Times’ head of research, Savan Shah speaks to head of SME of QBE, David Greaves on the developments of ”QBE Fastflow” since last year’s etrading survey
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IT InterviewQ&A Zurich Etrading: Data enrichment an undeniable advantage to a broker
Insurance Times speaks to head of retail SME of Zurich, Paul Tombs on the developments of Zurich’s Ztrade broker system, speeding up the referral process and the “bright” future of etrading
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People & OpinionApril Big Question - What does the future hold for Etrading?
With the Insurance Times eTrading Survey still open until Friday 12 April, we ask the experts what they think lies ahead for the world of eTrading
