All articles by Savan Shah – Page 8
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IT InterviewFive Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online onlyThe Insurance Times Five Star Commercial Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers
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NewsRevealed: Three insurers awarded five stars in Insurance Times commercial lines survey
The results for the commercial lines five star ratings are in, and three insurers have made the cut achieving five stars each for service, but can you guess who they are?
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IT InterviewE-trading Q&A: SSP teams up with Amazon Web Services to bolster broker management software
Insurance Times speaks to SSP’s customer and marketing director about advancements on the firm’s broker management system
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IT InterviewE-trading Q&A: Around 60% of brokers use Home and Legacy’s online platform for household quotes
Insurance Times speaks to Home and Legacy’s managing director about the latest e-trading developments on the firm’s online platform
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IT InterviewQ&A: LexisNexis Risk Solutions reveals 2020 priorities and trusted data steward ambition
Insurance Times speaks to Jeffrey Skelton, managing director UK and Ireland, at LexisNexis Risk Solutions about the firm’s priorities for the year ahead
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IT InterviewEtrading Q&A: etrade must have a ‘wide risk appetite’ says Covéa’s O’Callaghan
Insurance Times speaks to Covéa’s broker development manager about what brokers want from etrade
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NewsThe Insurance Times Five Star Personal Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings
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IT InterviewEtrading Q&A: How brokers digitally trade needs to improve says Polaris
Insurance Times speaks to Polaris’s imarket product manager on how current propositions are tackling broker concerns in areas being explored in the etrading survey
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IT InterviewEtrading Q&A: Allianz etrading success fuelled by platform enhancements
Insurance Times speaks to Allianz’s digital trading manager on the etrading survey and the latest etrading developments on the Allianz QuoteSME platform
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IT InterviewEtrading Q&A: NIG achieves 94% customer satisfaction score for 2019
Insurance Times speaks to NIG’s etrade business manager Nick Makin on the five service factors that are being explored in this year’s etrading survey
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IT InterviewEtrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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ReportsThe Digital Broker Report: From disruption to collaboration
The digital broker report reveals the insights found from the Insurance Times digital transformation survey and discusses key topics with industry experts
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IT InterviewEtrading Q&A: Ageas increases commercial capability to boost quotability
Insurance Times speaks to Ageas’s chief underwriting officer Adam Clarke on the five service factors being explored in the etrading survey
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Online onlySourcing the insurance industry's key ingredient
Insurance Times caught up with Alan O’Loughlin, director of data science, international at LexisNexis Risk Solutions, who shared his tips on engaging and nurturing the best data scientists in a competitive market.
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IT InterviewBroker Service Q&A: Covéa aims to stand out from the crowd
Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey
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IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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IT InterviewBroker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey
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Online onlyBroker Service Q&A: Tokio Marine HCC reveals the secret to coping with greater claims volumes
With the Insurance Times Broker Service Survey 2019/20 now open, Tokio Marine HCC’s underwriting director John Booth tells Savan Shah how understanding brokers is key to its operation and how it has dealt with the influx of claims over the past year
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Online onlyBroker Service Q&A: Home & Legacy reveals net promoter score
Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey
