All Research Q&A articles
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News
MGA Q&A: Focus says ‘human touch’ is critical to offering high quality service to brokers
Focus’s founding director John Finch tells Insurance Times why it is important for the firm’s broker panel to have a human touch
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IT Interview
MGA Q&A: Insurance products need to be assessed in light of the Covid-19 pandemic says DOA
DOA Underwriting’s director Phillip Oliver speaks to Insurance Times about the MGA’s plans for 2020 as well as how he thinks the coronavirus outbreak will continue to affect insurers, brokers and MGAs
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IT Interview
MGA Q&A: Midas Underwriting says home working may become ‘long-term strategy’ post Covid
Insurance Times catches up with Andy Baughan, chief executive for personal lines at Midas Underwriting, to find out how the MGA has reacted to the coronavirus pandemic as well as what it has up its sleeve for broker partners…
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IT Interview
MGA Q&A: Gresham Underwriting says ‘meeting broker demands is key’
Gresham Underwriting’s chief underwriting officer, Robert Munden speaks to Insurance Times about why brokers are at the centre of what the MGA does
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IT Interview
MGA Q&A: U-Sure Underwriting sees month-on-month growth despite Covid-19
U-Sure Underwriting’s managing director Ben Coleman speaks to Insurance Times about the factors that ensure his MGA delivers a ‘first class service’ and how the coronavirus pandemic hasn’t dampened business growth
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IT Interview
MGA Q&A: Commercial Express steals new business opportunities as a result of Covid landscape
Commercial Express’s managing director Duncan Pritchard also tells Insurance Times that capacity is a concern for MGAs in the wake of the coronavirus crisis. Here, Pritchard shares his insights…
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IT Interview
MGA Q&A: MGAs will need ‘to tick all the boxes’ to be successful post Covid says CFC chief exec
Insurance Times catches up with CFC Underwriting’s chief executive David Walsh, exploring how the firm serves brokers, the developments its got lined up and the impact of coronavirus on the MGA market
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IT Interview
Etrading Q&A: Insurers need to make it easier for brokers to get a fair representation of risk via etrade says NIG
Five star insurer NIG tells Insurance Times how it is using insights from our latest etrading report to tailor its proposition for brokers
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IT Interview
MGA Q&A: Victor for Brokers portal provides faster and more efficient ways to work says Victor Insurance
Victor Insurance’s country manager John Stephenson talks to Insurance Times’s Savan Shah about the reputation of the MGA market, providing brokers efficient ways to work, capacity removal concerns and evolving operational methods.
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IT Interview
Some brokers could struggle placing policies during Covid-19 says Peter Staddon
Insurance Times’s Savan Shah speaks to the MGAA’s outgoing managing director about the impact of Covid-19 on its members as well as the relevance of our MGA survey
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IT Interview
E-trading Q&A: Around 60% of brokers use Home and Legacy’s online platform for household quotes
Insurance Times speaks to Home and Legacy’s managing director about the latest e-trading developments on the firm’s online platform
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IT Interview
Etrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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IT Interview
Broker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey
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Online only
Broker Service Q&A: Home & Legacy reveals net promoter score
Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey
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Online only
Broker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
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News
Insurance Times Etrading Q&A: Barry O'Neil managing director at Home & Legacy
Head researcher, Savan Shah speaks to managing director at Home & Legacy, Barry O’Neil on its performance in this year’s Insurance Times eTrading survey
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IT Interview
Insurance Times Etrading Q&A: David Martin director of SME markets and corporate partnerships at Allianz
Head researcher, Savan Shah, speaks to director of SME markets and corporate partnerships at Allianz, David Martin, on its performance in this year’s Insurance Times eTrading survey
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Research Centre
Broker Service Survey: Have your say about insurer partners
The annual Insurance Times Broker Service Survey 2018/19 is now open to brokers nationwide!
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Online only
Q&A Lorega: Broker service survey aftermath
Lorega’s group managing director, Neill Johnstone speaks to Insurance Times’ lead researcher, Savan Shah to discuss the strong performance in the Insurance Times Commercial Lines Broker Service Survey