All Research & Special reports articles – Page 9
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IT Interview
Etrading Q&A: How brokers digitally trade needs to improve says Polaris
Insurance Times speaks to Polaris’s imarket product manager on how current propositions are tackling broker concerns in areas being explored in the etrading survey
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Online only
Chubb and Covéa do it again: Insurers top broker service Five-Star Survey
Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service
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IT Interview
Etrading Q&A: NIG achieves 94% customer satisfaction score for 2019
Insurance Times speaks to NIG’s etrade business manager Nick Makin on the five service factors that are being explored in this year’s etrading survey
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IT Interview
Etrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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Agenda
How has the Lloyd’s performance review affected PI insurance?
Two industry specialists give their views on how the shake-up has caused insurers to scrutinise their portfolios
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Reports
The Digital Broker Report: From disruption to collaboration
The digital broker report reveals the insights found from the Insurance Times digital transformation survey and discusses key topics with industry experts
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Agenda
Professional indemnity insurance capacity shrinks for advisors
Underwriting appetite dwindles in the wake of pension mis-selling claims and an increase in the award limit of the Financial Ombudsmen Service
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IT Interview
Etrading Q&A: Ageas increases commercial capability to boost quotability
Insurance Times speaks to Ageas’s chief underwriting officer Adam Clarke on the five service factors being explored in the etrading survey
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News
What more can the industry do to tackle fraud?
Three specialists discuss how the insurance sector can tighten its defences against fraudulent activity
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News
Q&A: Cracking down on the motor fraudsters
Direct Line Insurance counter fraud manager Mark Chiappino on how the industry is trying to fight crime, the impact of the Civil Liability Act and how we need to move away from ‘compensation culture’
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News
Combination of factors driving motor costs upwards
Statistics from ABI indicate that after five consecutive quarters of year-on-year decreases in average premiums, it looks like motor insurance rates are on the up
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News
FCA threatens more action on dual pricing
As it releases its interim report on home and motor insurance, the regulator proposes further remedies to stamp out the loyalty penalty, including restricting prices on automatic renewals and measures to better enable switching cover
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News
Top 50 Insurers 2019 digital edition
Find out who topped the list of the 50 biggest insurers in UKGI
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IT Interview
Broker Service Q&A: Covéa aims to stand out from the crowd
Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey
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IT Interview
Broker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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Agenda
Has the insurtech conversation moved from disruption to collaboration?
Five insurance specialists give their views on whether new tech startups have gone from challenging the established businesses in the insurance industry to working with them
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Agenda
Deloitte: Insurtechs should be considered innovation partners, not vendors
Insurtech startups have drawn $16.5bn in investments over the past decade
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Agenda
Brokers less fearful of insurtechs – survey
Online comparison sites are seen as a bigger threat to UK general insurance brokers than insurtech companies, according to the results of the 2019 Digital Broker survey
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IT Interview
Broker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey
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Agenda
Insurance, with no questions asked
With one-third of customers giving up on lengthy question sets, will insurtech powered zero-questions-asked insurance quotes revolutionise the process?