All Research & Special reports articles – Page 5
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Features
Brokerbility ‘surprised’ by RSA’s broker service survey results
The network’s executive chairman said ‘distraction was always going to feature’ thanks to both RSA’s takeover and Covid-related business interruption claims
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IT Interview
MGA Q&A: Hard market is ‘obvious concern’ ahead – NBS Underwriting
NBS Underwriting’s managing director, Steve Cowman speaks to Insurance Times’s Savan Shah about what he deems the ’obvious concern’ which is the hard market and following this reduced capacity
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IT Interview
MGA Q&A: ‘Listening to our brokers is key’ amid challenges and ongoing uncertainty – Victor Insurance UK
Victor Insurance UK’s managing director, John Stephenson speaks to Insurance Times about the challenges ahead for the insurance market and why listening to brokers is key
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IT Interview
MGA Q&A: Business interruption crisis highlights ‘very little’ known about insurance cover – DOA Underwriting
DOA Underwriting Ltd’s director Phillip Oliver tells Insurance Times why the business interruption crisis demonstrated that ‘very little’ is known about insurance as well as discussing this year’s MGA survey
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IT Interview
MGA Q&A: Chapman and Stacey retains human touch for ‘stand out’ underwriting
Chapman and Stacey’s managing director Paul Wingfield tells to Insurance Times about the MGA market and the key services brokers are seeking following this year’s MGA survey
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Features
Etrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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Features
Briefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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Breaking News
Insurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems
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News
Insurance Times Five Star e-trading Report 2021 launching at Biba conference
Webinar will reveal etrading’s best and worst performers, according to more than 800 brokers
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IT Interview
Q&A: Aviva invests in ‘key capabilities’ to improve etrading experience for brokers
Insurance Times speaks to David Hockey, Aviva’s UKGI head of trading, about the latest etrading developments at Aviva UK
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IT Interview
Markel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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News
Revealed: Two commercial lines insurers awarded five stars each by brokers
The results are in from this year’s Five Star Rating Report: Commercial Lines – which insurers and brokers were ranked as best in their field? Can you guess?
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Online only
Briefing: Personal lines brokers stuggle with pricing on three fronts
Personal lines brokers surveyed in our five-star report reveal their pricing challenges
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News
‘Feedback not reflective of broker dialogue’ after another disappointing Five Star result – RSA
The insurer said it would welcome a higher rating in Insurance Times’s Five Star Rating Report – Personal Lines 2020/2021, as this is not reflective of its broker dialogue
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IT Interview
Broker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve
Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market
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IT Interview
MGA Q&A: Capacity renewals could be tougher post-Covid says Markerstudy
Insurance Times catches up with Amanda Fox, head of broker management and product governance at Markerstudy, who says the business is remaining true to its roots despite the ongoing pandemic uncertainty
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News
Top 50 Insurers 2020 digital edition
The definitive ranking of the UK’s Top 50 Insurers by Insurance Times is here. Who claimed the number one spot in UK general insurance? Was it you? Catch the preview here…
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News
MGA Q&A: Focus says ‘human touch’ is critical to offering high quality service to brokers
Focus’s founding director John Finch tells Insurance Times why it is important for the firm’s broker panel to have a human touch
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Features
UK Motor Focus: Should the government remove IPT for young drivers using telematics policies?
Following the House of Commons’ Transport Select Committee’s inquiry into the reasons why young drivers are at a higher risk of being involved in road traffic collisions, industry professionals share their views on one of the main solutions proposed to the government