All Research & Special reports articles – Page 24
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NewsWhitepaper: Fast-tracking correspondence with customers, partners
This case study from Kofax customer communications specialist from Lexmark shows how a European insurance company specializing in legal assistance used communications management systems to fast-track the creation and distribution of correspondence with customers and partners, cutting costs, boosting efficiency and guaranteeing service standards. This whitepaper is free to download ...
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AgendaAnalysis: Turning data into digital gold
Data and analytics are key to the future of companies working in the insurance sector. The connected car and home and wearable devices offer a technological edge to insurers
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NewsBriefing: How can brokers thrive with customers going direct?
The closure of branches at Swinton and Hughes Insurance has once again raised questions about the future of the high street broker. The digital age is challenging for high street brokers selling general personal lines, but even commercial lines community brokers face the threat of customers ...
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News'Nobody is prepared to say the unpopular things' - Amanda Blanc
AXA’s Amanda Blanc was voted Insurance Times’s Insurer CEO’s CEO of the year for the second time in 2015 Here she talks about her passion for claims, innovation and concerns over broking business models There’s a moment at the Insurance ...
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AgendaAnalysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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NewsAXA expands cover on e-trade offering
E-trading director Deepak Soni says changes have been made as a result of broker feedback
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NewsZTrade 'meeting targets' as Zurich irons out 'teething problems'
Insurer has been investing time in improving ZTrade’s technical capabilities Brokers can now get indicative price quotes in under a minute Zurich says it is converting a third of business it puts through the platform
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NewsAnalysis: Is the future of insurance already here?
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
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NewsPoor communication is still big driver for motor complaints to FOS
FOS said when insurer fall back on jargon like “misrepresentation” or “fault claim” it can leave people frustrated
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NewsBroker Network launches exclusive etrade AXA home offering
The network is also planning to launch an AXA mini fleet product and four Ageas SME products on Acturis
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NewsInterview: How Mark Cliff aims to get Brightside back in the game
At the close of 2014, Brightside had a £45m loss and falling revenues. Now, new boss Mark Cliff hopes it will be able to consider acquisitions by the end of 2016
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NewsFOS general insurance complaints up 5% in second half
Upheld rate for general insurers improves to 35%
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Online onlyInnovation & Disruption 2016 Special Report
The Insurance Times ID2016 Special Report covers some of the key insurance innovation issues developing ahead of the ID2016 conference in April, and also includes full details of the event and programme of the day
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The KnowledgeThe Knowledge Handbook 2015
2015 was a year of challenges for the insurance industry and The Knowledge looked at them all in depth. Click here to read about the key issues that faced brokers and insurers in the past 12 months.
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Insurance Times Top 50 Insurers 2015
The definitive listing of the 2015 Top 50 Insurers by gross written premium has now been released. Who is up and who is down? And who has made their presence felt for the first time? Subscribers click here to read the supplement. Join the debate in our new LinkedIn specialist ...
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NewsThe Insurance Times Top 50 Insurers 2015
The definitive listing of the 2015 Top 50 Insurers has now been released. Who is up and who is down? And who has made their presence felt for the first time?
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NewsBroker Service Survey 2015: Sterling tops ranking
Covéa-owned insurer tops Insurance Times Broker Service Survey rankings again
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Online onlyRSA and AXA join Applied Systems panel with mini-fleet products
AXA already trades its online SME products through Applied TAM
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NewsThe Insurance Times Top 50 Brokers 2015
The definitive listing of the 2015 Top 50 Brokers has now been released. Who are this year’s risers and fallers, and which firms are knocking at the door of the top 10?
