All Research & Special reports articles – Page 22
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NewsIndustry must ‘look past the hype’ of blockchain
PwC UK insurance leader Jonathan Howe says technology will not be the best solution for all insurance processes
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NewsBroker Service Survey – Your forum to drive change in UKGI
Broker Service Survey – Your forum to drive change in UKGI Insurance Times has launched the annual Broker Service Survey – now in its 11th year. Brokers up and down the country are keen to reveal which insurers provide the best service levels, and which areas they ...
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NewsLondon market electronic placing platform goes live
PPL, an electronic placement platform for the whole London market, has started trading today. Brokers and underwriters are now exchanging information on standalone terrorism risks, the first class of business to go live on PPL. Electronic placement of risks has long been an aim of the ...
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NewsMarkerstudy buys telematics broker Drivology
Insurance and broking group Markerstudy has bought app-based telematics broker Drivology. The acquisition will add over 6,000 policyholders to Markerstudy’s retail division. Drivology specialises in smartphone app-based car insurance. The company’s app monitors how safe a driver is to determine motor insurance premiums. The app determines ...
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NewsWhitepaper: The benefits of genuine customer feedback
Feefo looks at how companies can garner genuine customer feedback to gain business insights and address customer concerns, with a case study of its collaboration with insurer Hiscox.
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NewsFine firms for failing to report data breaches - MPs
MPs are calling for tougher rules that could force companies to report cyber attacks. The Culture, Media and Sport select committee said in a report yesterday that the regulator should have a “robust system of escalating fines” for those failing to report security breaches, the Financial ...
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NewsPwC and Z/Yen launch global study into benefits of blockchain
PwC and blockchain consultancy Z/Yen are collaborating on research to identify the potential benefits of mutually distributed ledger (MDL) technology for wholesale insurance. The global research report will be published in July alongside a prototype proof of concept being developed by PwC at its blockchain research ...
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NewsTelematics data helps uncover £500,000 fraud – Insurethebox
Insurance fraud cases worth £500,000 have been uncovered by telematics underwriting agency Insurethebox using data collected from black boxes inside cars. The firm said it had used the data to disprove 31 claims, involving seven accidents over five months, and taken the drivers to court. In one example, the claimant ...
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NewsExpert View: Taking broking back to the Good Old Days
MGB Insurance Brokers head of broker development Pat Boreham on achieving higher standards and increased customer satisfaction
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NewsAirmic 2016: Cyber is biggest risk for insurance buyers
Cyber has ranked as the biggest area of concern for risk managers, according to a survey of Airmic members. The three areas of risk that gave members the most worry were cyber causing business interruption - cited by 45.5% of members as a top-three concern, cyber ...
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NewsBroker Service Survey: Have your say about insurer partners
Insurance Times is launching the survey for the 2016/17 Broker Service Survey (BSS), now in its 11th year. Over the next few weeks, more than 1,000 brokers across the UK will be asked to rank the performance of their insurer partners across a wide spectrum of ...
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NewsWhitepaper: Threats and opportunities of the connected home
Innovation Group’s The Future Now Report explores the opportunities and threats posed by the connected home, which promises to alter the household insurance market forever. This whitepaper is free to download but requires registration. To register, click here.
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NewsExpert View: Adopting a new mindset for change and innovation
SSP Chief Technology Officer Kevin Gaut says that adopting a different way of thinking will give insurers a foundation for change and innovation
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NewsInsurer 50: Regulatory oversight weighs heavily
Solvency II has finally come into force, but now insurers face Pillar III reporting challlenges, and some insurers feel current level of regulation is making it hard for UK-based insurers to compete
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NewsGeneral insurance complaints rise 4% in 2015/16 - FOS
New complaints to the Financial Ombudsman Service (FOS) about general insurance products, excluding PPI, rose by 4% to 31,284 in the 12 months to 31 March 2016, compared with the 30,080 it received in 2014. According to the FOS annual review released today, of the complaints ...
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AgendaPRA Returns: Personal lines remain healthy for insurers – for now
Seven insurers analysed reported an average combined operating ratio of 99.7% for 2015
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AgendaPRA Returns: Aviva top household performer
Aviva reported the best performance of the seven insurers analysed in 2015 for household insurance, with a 93% overall COR. This is despite reserve strengthening adding one percentage point to its current year COR of 92.1%. RSA and Direct Line Group were the only other two ...
