All Research & Special reports articles – Page 20
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NewsRecord-breaking £160m paid out every day to customers - ABI
Record year for payments as £160m was paid out every day in 2016
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NewsCyber insurance gap as small businesses become more digitally savvy
According to PwC, nearly half of UK small businesses bought their most recent business insurance online and they are increasingly looking to interact with customers digitally, though just one in ten have cyber insurance
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NewsTowergate Underwriting: 21st century MGA
Paul Dilley is overseeing a complete overhaul of Ardonagh’s MGA unit. The company plans to change name, structure and culture over the next 12 months
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Online onlyCustomers find numerous questions 'repellent' and we will cut them - Aviva CEO
Aviva boss Wilson says his firm is at a huge data advantage to help customers
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NewsVodafone becomes digital telematics partner for Admiral Insurance
Vodafone will support Admiral in analysing real time driving behaviour, and sharing it with customers through an online dashboard
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Online onlyQ&A Applied Systems - What makes you so special?
Applied System’s executive vice president of Customer Experience Kristin Hackney speaks to Savan Shah to discuss the changing landscape of the insurance industry for brokers
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NewsL&G in bid to lead home insurance with “digital centre of excellence”
“Digital centre of excellence” at centre of Legal & General home insurance strategy
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Online onlyQ&A Towergate: A drive towards technical innovation
Insurance Times lead researcher Savan Shah discusses broker concerns emerging from the Insurance Times Broker Service Survey, MGA growth and the challenges that lie ahead in 2018 with Towergate’s Chief Underwriting Officer Andy Baughan.
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NewsMGAs fill in the gaps left by insurers
Four industry figures answer the question: are insurers in danger of losing broker support to more specialised intermediaries, such as MGAs and wholesale brokers?
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NewsUnderwriting Expertise & Flexibility Importance to brokers
Brokers once again voted Underwriting Expertise and Flexibility the most important of all the services provided to them by their insurer partners in the ’Insurance Times Broker Service Survey’
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NewsHalf of SMEs lack any cyber insurance, survey finds
Survey reveals that over half of companies lack any kind of cyber insurance
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NewsGibraltar Insurers: 32 page report on carriers solvency, underwriting, claims & reinsurance
Insurance Times analyses the performance and solvency of Gibraltar’s non-life insurers in this special report
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NewsCovéa to offer cyber cover as standard for HNW customers
Covéa extends cyber cover as standard
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Online onlyThe best cyber insurance products ranked in new Insurance Times report
The Cyber Report ranks cyber insurance products and breaks down the policies
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Online onlyHNW cyber start up to insure wealthy people from data leaks
HNW cyber start up Rubica started up by British policeman wins funding to expand
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Online onlyInsurance smart home revolution hampered by people's cyber fears
Cyber fears are top concerns for people despite insurers stepping up plans for the connected home
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NewsBroker Service Survey 2017 – Rankings revealed
The headline results of the Insurance Times Broker Service Survey 2017 are in, and the top ranked insurers have been revealed
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Online onlyQ&A Giroux: Rising to the challenge through analytics
Insurance Times lead researcher Savan Shah discusses some of the key themes to emerge from Insurance Times research into etrading, cyber technology, broker services, GDPR and the MGA market with Eric Giroux Managing Director of Giroux and Investor Kevin Allchorne ex Amlin global managing director of reinsurance.
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NewsInsurers will lose customers if they fail to improve service - survey
Research finds increase in consumer power means insurers will lose customers over poor service
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NewsInsurers urged to offer more services to customers
Insurers urged to offer more to customers to fight commodification and build loyalty
