All Research & Special reports articles – Page 12
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IT Interview
Q&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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Agenda
Millennials are main perpetrators of motor insurance fraud
Research by Cifas suggests the view of insurance fraud as a ‘victimless crime’ persists in the UK, with younger drivers increasingly likely to offend through fronting, leading to calls for continuing education from the industry
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Five star ratings report
Q&A: Lorega on 'how we won five stars'
Insurance Times’ Savan Shah speaks to group managing director, Neill Johnstone on the results the MGA achieved in the new Five Star Ratings Report, addressing broker concerns and a look to the future of Lorega
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Agenda
What can brokers and insurers do to tackle dual pricing?
Four specialists give their views on how the industry shifts from giving preferential prices to new customers
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Agenda
Keyless entry a growing concern as motor thefts rise
Car theft claims rose by 27% in 2018, as criminals find new ways of hacking into high-end cars
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Agenda
Dual pricing: Getting off the hamster wheel
The insurance industry is coming under increasing pressure over dual-pricing. Will it ever be able to eliminate it?
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Agenda
Insurers face rising repair costs due to new car technology
While driver assistance features are improving safety on the roads, vehicles with advanced driver assistance features cost more to repair, a problem exacerbated by a fall in the number of bodyshops
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Agenda
Will the Civil Liability Act succeed where others have failed?
Insurers and brokers should expect a big surge in claims ahead of the latest round of whiplash reforms and, once the new portal comes into place, prognosis shift and an attempt by CMCs to reposition themselves
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Five star ratings report
Chubb and Covéa reach for the stars in the Five-Star Personal Lines survey
Rated by brokers, these two insurers were awarded five stars as Insurance Times launches a new personal lines insurer rating service
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News
Exclusive: Zurich to launch new SME e-trading platform for brokers
The new extranet will be fully up and running in the spring, when it will also be available for brokers to use on the Acturis platform
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Sponsored Content
Correspondent: e-Trading Standards – enabling rapid and unrivalled market reach for insurtechs
Steve Waller, standards product manager, Polaris UK, on why digital standards are more important than ever
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IT Interview
Five questions with Simon Cooter commercial lines and HNW director at Covéa Insurance
Savan Shah speaks to the departing commercial lines and high net worth (HNW) director of Covéa Insurance, Simon Cooter on the Five Star rating awarded by brokers in the commercial lines report
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Online only
Markel’s UK divisional MD on how to deliver a Five Star service to brokers
In the latest Broker Service Survey from Insurance Times, Markel was recognised for the outstanding service it is delivering for its brokers. We spoke to Neil Galjaard to find out how the insurer achieved its Five Star rating…
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Agenda
Is broker consolidation bad for innovation?
Commercial lines brokers continue to consolidate, with the tie-up between Stackhouse Poland and Gallagher expected to be completed at the end of Q1. But as brokers seek ever-increasing scale, do we risk losing the value of independent advice?
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Agenda
Cyber reputation threat is top 2019 risk
Cyber threat and its link to loss of reputation is the top risk for SMEs in 2019, according to the Allianz Risk Barometer, and the second biggest concern for mid-sized firms, next to business interruption (BI). The two risks are linked, with cyber incidents the most feared BI trigger for ...
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Agenda
Let clients decide over unrated insurers, brokers told
Brokers could find themselves on the hook for professional negligence claims if they do not make their clients aware that the option to use cheaper unrated carriers is available
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Research Centre
Etrading Broker Insight Survey - What does the future hold?
The annual Insurance Times etrading survey is now open to brokers
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Agenda
Brexit effect begins to bite UK businesses
Political and economic uncertainty are taking their toll as growth and confidence dips and insolvencies reach a four-year high amid calls from small business leaders to better protect supply chains
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Online only
Gibraltar: grappling with Brexit
On 29 March, the UK will leave the European Union, but it is not just the UK that will be breaking away from the bloc. Gibraltar will also be following the UK out the door, despite 96% of Gibraltarians voting to remain
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Features
Gibraltar insurers enter uncharted territory
By Gibraltar Insurers 2019 report editor Matt Scott Brexit. Love it or hate it, you just can’t get away from it at the moment. Every day there seems to be a new development, more often than not a setback, in the headlines, and all that remains is uncertainty as to ...