All Research & Special reports articles
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NewsRevealed: Seven MGAs awarded five stars in Insurance Times’ 2024/25 MGA survey
UKGI brokers have voted – with 31 MGAs included in this year’s exclusive report, find out how many stars your firm received from its broker partners
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NewsThe Top 50 Insurers 2024 digital edition is now live
The exclusive ranking of UK regulated general insurers and Lloyd’s syndicates is now available – where has your firm placed this year?
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NewsInsurance Times launches annual Broker Service Survey for 2024/25
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times annual benchmarking survey
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NewsInsurance Times launches new Talent Development Report in association with RSA
Insurance Times has teamed up with insurer RSA to fully explore talent attraction, retention and development in the UK general insurance market as the industry-wide war for talent continues
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IT InterviewWayne Jefferson: ‘ETrading will ultimately become more complex’
’We don’t want unwieldy question sets that become way too complicated for a customer and put them off eTrading,’ says head of eTrading
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NewsNeil McCarthy: MPR Underwriting strives to be ‘accessible expert’ for brokers
As Insurance Times’ annual MGA survey continues this month, we catch up with MPR Underwriting managing director Neil McCarthy about how the MGA has developed over the past 12 months
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NewsAviva refuses to be complacent on eTrading service following record report result
The insurer believes that its eTrading evolution is ‘not a one and done’ project, which is why it boasts the highest five star score from broker partner research for the sixth consecutive year
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News AnalysisWhat are the key findings from 2024’s Five Star Rating Report: eTrading?
Simon Bloomfield, head of Imarket at Polaris, shares his key takeaways from Insurance Times’ 2024 eTrading report
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News AnalysisZurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
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ResearchInsurance Times reveals headline results of 2024 eTrading survey
This is the 10th year that Insurance Times has conducted its annual eTrading survey
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ResearchHeadline results released for Insurance Times’ 2024 Five Star Rating Report: Commercial and Personal Lines
More than 800 UKGI brokers have been rating commercial and personal lines insurers for the report
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ResearchIndustry looking to finally apply itself to eTrading
Insurers and software houses must come together to bridge any communication gaps between platforms and extranets as the industry nears a critical point in the move to eTrading, says Applied Systems’ chief revenue officer
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IT InterviewSpotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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NewsQ&A: MPR says ‘nothing has changed in our approach, attitude and commitment’
MPR managing director Neil McCarthy tells Insurance Times head of research Savan Shah what it feels like scoring five stars in this year’s MGA survey for the fourth year in a row
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News AnalysisAI tipped as ‘next growth area’ despite lack of broker investment
Cost was listed at the ’biggest barrier’ for brokers in terms of technology adoption says senior director in customer experience
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ResearchFull Insurance Times Five Star Rating Report: MGA market 2023/24 now available
2023/24’s results revealed that a total of 26 MGAs met the report’s threshold to be awarded a star rating by their UK-based broker partners
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ResearchThe 2023 Insurance Times Digital Adoption Report is out now
Insurance Times and Applied Systems have unveiled their joint Digital Adoption Report
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ResearchBroker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide
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ResearchRevealed: Eight MGAs awarded five stars in Insurance Times’ 2023/24 MGA survey
The survey polled 1,850 UK-based brokers
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News AnalysisMarkel’s ‘significant digital investment’ reflected in improved eTrading results
The insurer ‘never forces brokers down the eTrade path,’ says broker sales director
