Five Star 2024 Commercial Lines Overall Ratings

The 2024 Commercial Lines Star Ratings are based on the responses of over 550 brokers who completed the Insurance Times 2023/24 Commercial Lines Survey. Brokers rated their insurer partners out of 5 stars based on the service they had received over the last 12 months of business.

For insurers seeking advanced in-depth analysis, broker segmentation analysis and feedback, which can be used to improve business, the 2024 Commercial Lines Data Insight Book can be purchased or to get a view of last year's content page, please contact Aisha Roberts:

The commercial lines survey was open to UK brokers throughout October to December 2023. Brokers across the UK were asked to identify and rate insurers with which they have regularly placed business during the past 12 months. Brokers were also asked to answer a range of questions on service, claims, underwriting, relationship management, quality of cover and much more.

Insurer - Commercial Lines 2024 Star Rating 2024 Overall Score
Markel Five stars 4.11
Arch Insurance Five stars 4.09
QBE Four stars 3.96
Aviva Four stars 3.95
Chubb Four stars 3.91
Covéa Insurance Four stars 3.87
NIG Four stars 3.86
Zurich Four stars 3.85
Allianz Four stars 3.84
AIG Three stars 3.75
RSA Three stars 3.73
AXA Three stars 3.69
Hiscox Two stars 3.31

Commercial Lines Reports

Commercial Lines Report Archive

Commercial Lines related articles

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News

CFC expands £25M large line size cyber product with property damage

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’There is increasing need for property damage cover as part of a cyber policy,’ says corporate cyber practice leader

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News

Insurers awarded as London market claims performance at decade high – Gracechurch

2025-01-28T14:00:00+00:00By

’Many insurers are delivering what brokers and insureds need – responsiveness, expertise, with proactive communication,’ says managing director

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News Analysis

TechTalk: Is the cyber insurance world prepared for quantum computing?

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’This is an incredibly complex area and the industry is going to have to spend a lot of time and energy to properly understand the risk factor that quantum may pose to business operations and security – and thus the impact on cyber insurance,’ says global head of cyber

Mike Latham, Verlingue UK

IT Interview

Mike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan

2025-01-28T07:00:00+00:00By

The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive

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