Move follows strategic review by RAC
Provider of global solutions for the dynamic supply network, Kewill, has announced the provision of a streamlined electronic communication platform for RAC Auto Windscreens (RAC).
RAC provides a complete service repairing and replacing automotive glazing for a wide range of private and corporate customers across Europe. The multiple year contract has been signed to utilise Kewill’s InsuranceXchange (KIX), a fully hosted managed solution, to augment its electronic communication and trading platform.
RAC undertook a review of its existing communication platform and highlighted functionality gaps which slowed down the process of transferring data to and from their business partners. Using KIX, as an outsourced managed solution, RAC will reduce operational costs whilst improving business efficiency with the straight through processing of data.
Aidan Daley, Head of Service Delivery at RAC Auto Windscreens commented: “We had identified risks and limitations in our current EDI offering; our main concern was in respect of resilience and agility. Kewill has provided RAC with a solution that addresses these concerns whilst offering many additional benefits including a detailed management information (MI) capability.”
Debbie Baker, Insurance Business Unit Director, Kewill said: “RAC is a major player in the market and it is essential that they have the technology behind them to ensure they live up to their impressive reputation. Kewill has relationships within over 30 major UK Insurance businesses, many of which are RAC customers. This demonstrated to RAC that they were partnering with an organisation that understood their business requirements and the challenges of the industry supply chain. ”
