Products

InsurE-com grows
System provider and industry portal insurE-com has announced the addition of new motor insurance products to its system from Norwich Union, NIG and AXA.

AXA, Norwich Union and Zurich are said to be poised to add even more products to the insurE-com system shortly, with MMA and Equity Red Star to follow in June.

Companies already using the insurE-com system include Royal & SunAlliance, Allianz Cornhill, Groupama, Provident, Sabre and Link.

Vice president of business development Dan Francis said: "We are delighted that Norwich Union, NIG and AXA now have live products available to insurE-com intermediaries. "

New inventory
Secure Inventories is set to launch MyHomeInventory - computer software that enables homeowners to easily prepare and maintain an inventory of their household possessions.

The software will be available both online and on a CD when it is launched next month.

It could help buck the growing trend of people being under-insured - recent research estimates that 5.9 million mortgage holders are under-insured in the UK.

Arium risk service
Arium Risk Architecture has launched a specialist decision-making service to help insurance and risk professionals streamline processes to "focus on key issues within an increasingly dynamic marketplace".

This comes in the wake of 11 September when there is more pressure to have a comprehensive understanding of risk.

Arium is a company that specialises in consultancy-led risk modelling solutions.

How to complain
Most people who complain to their insurer, bank or building society are dissatisfied with the outcome of their complaint, according to new research by the Financial Services Authority (FSA).

To tackle this problem, the FSA has launched a free guide called How to Complain containing tips for consumers to get the best results from their complaints.

SME email cover
Digital risk insurance specialist Safeonline has extended its SafeEmail policy to better cover businesses for growing liability exposures.

The policy, which was initially launched in July 2001, covers SMEs (small to medium sized businesses) that have a company email system against third party liability claims.

Instant Messaging and company websites are now also covered under the policy. Instant Messaging is an internet-based messaging system that sends electronic messages between users immediately. Importantly, unlike emails and websites these messages do not usually include a disclaimer.

The policy also provides protection against legal liability for actual or alleged defamation, privacy infringement, virus transmission and unlawful use of electronically-held information.

Jobless safeguard
Broker Goodfellows is offering workers protection against the risks of redundancy with its new policy, Redundancysafe.

The policy provides tax-free protection up to a maximum of £60,000, and includes cover for living and other expenses.

Redundancysafe is not tied to mortgages or other loans, which Goodfellows says makes it unusual.

Managing director Simon Burgess commented: "With changing work patterns and turmoil in the financial markets, there is no such thing as a job for life and unemployment protection is an essential for most working people."

The policy is available online at www.redundancysafe.co.uk .