Personal Lines related articles – Page 67
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News
FCA publishes policy statement confirming price walking remedies
Law firm partner says the new rules to tackle price walking give the ‘FCA teeth to enforce the requirements against those companies who have been less willing to change’
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News
Claims Excellence Awards finalist 2021 Q&A: SBS’ self-service bot reduces average claim timeline by 75%
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: SBS’ AI fraud claims bot leads to 24% increase in withdrawn claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Cazana’s Companion tool gives vehicle claims teams the ‘full picture’
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Entegral aims to ‘reinforce best practice and reduce repair costs’ with tech solution
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
FOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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Features
Briefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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News
Syndicate 1856 to underwrite new business lines amid multi-line transformation
ERS’s group chief executive says that ‘the current environment has created a hardening market with reduced capacity’
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News
Claims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Zurich’s mental health support services recognised by UK government
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT Interview
Mike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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News
Claims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Majority of motor insurers face challenges when offering UBI products – By Bits
The SaaS insurance platform’s founder and chief executive says most barriers can be ‘easily addressed’
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News
Side hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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News
Insurers must prepare for bank holiday fire damage claims - Aviva
The insurer says that its payouts for domestic fire claims settled in 2020 amounted to £21,000 on average
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News
Allianz and SYNETIQ launch green parts-based repairs platform
The new initiative is a ‘great step forward’ in ‘automated and sustainable motoring solutions’
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News
Majority of claimants still set to be represented by law firms or CMCs in new whiplash portal
Chief commercial officer questions ‘whether the hard yards of the last few years are really worth it’ if claimants fail to use the portal as Litigants in Person
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News
MGA takes on Biba-backed travel book
As part of the agreement, the MGA has also recruited a new senior underwriter