Personal Lines related articles – Page 48
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NewsDirect Line Group sees profits tumble as ‘unique combination’ of factors impact market
The insurer has posted a loss ratio of 65.1% for H1 2022
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NewsMajority of brokers interested in ‘further digitalisation’ – Aviva
Digital processes could ’eliminate’ repetitive tasks and free up time for customer service
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IT InterviewHelena Kazi: The entrepreneur striving to be a ‘very strong player in gig economy insurance’
Insurtech Giganomics, which is currently conducting a seed funding round, aims to provide a ‘full suite of products’ for an ‘underserved market’
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NewsPersonal injury motor claims continue to decline, says government’s CRU data
Nearly a quarter of a million claims have ‘disappeared’, according to executive director
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NewsInsurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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NewsPolicy Expert appoints new chief financial officer
The new hire succeeds Paul Gildersleeves, who was employed by the firm for more than 10 years
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AnalysisBriefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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NewsTravel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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NewsACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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NewsDOA Underwriting strikes capacity deal for travel policies with Axa Partners UK and Ireland
The insurer says the agreement forms ‘a key part in our travel strategy’
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NewsClaims mitigation strategies offer opportunity for the ‘ultimate’ customer service
Insurers can provide advantages to policyholders by helping them avoid making claims in the first place
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NewsAverage UK car insurance premiums soar by 6% over last 12 months – WTW
Motor insurance premiums remain ‘fairly low by historical standards’, says head of pricing
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NewsElectric vehicle increase strikes fear into motor industry and its supply chains
Insurers need to ‘fundamentally change how they price, underwrite, insure and service’ electric vehicles, says credit hire firm managing director
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NewsCost of living pressures push uptick in fraudulent property claims – Zurich UK
Fraudsters submitting bogus claims ‘drives up the cost of premiums for everyone’, says detective chief inspector
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NewsPercayso Inform teams up with Ageas UK
The insurtech hopes to provide brokers with confidence as more accurate risks are being presented
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AnalysisHoncho pivots into B2B embedded insurance
The insurtech hopes to support insurers as price comparison website charges soar
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NewsOndo pilots LeakBot project with 20,000 Admiral Platinum policyholders
The insurtech has evidence that the technology can ‘significantly reduce claims’ for its insurer partners
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News‘No doubt’ that OIC reforms have failed motor customers – Carpenters Group director
’It is completely unacceptable that consumers should have to wait so long for an effective system’, she adds
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NewsIncreased use of the metaverse could support ‘shift from risk indemnity to risk mitigation’ – Accenture
Use of the metaverse for the insurance sector is “evolving at pace”, says global insurance lead
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NewsSabre posts COR of 98.9% as UK inflation reaches ‘historic highs’
The insurer also recorded a £13.6m increase in GWP year-on-year
