Personal Lines related articles – Page 151
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In Business
Pick the right platform to get personal
Using the latest communications technology to cultivate long-term, one-to-one customer relationships will give you a competitive edge, advises Ellis Williams
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Claims
Affinity into infinity
The right insurer can help all kinds of organisations, from major banks to charities, nurture customers and members while generating extra revenue. What are the secrets of mutally happy partnerships?
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In Business
You’ve got to be able to show and tell
Islamic insurance may be attracting more interest but still needs to exist side-by-side with conventional business. Flexible IT is the key to servicing both markets, says Ian Forwood
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News
Moneyextra adds call centre support to aggregator site
Website’s managing director expects double-edged service to convert 25% of visitors into buyers
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Agenda
A click away from failure
A bloody advertising battle is hitting the profitability of aggregators
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Online only
Police seizing more uninsured vehicles
Latest figures from ACPO and MIB show massive hike
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Special Reports
Their lives in your hands
Small businesses rely on insurers and brokers to protect them when times are tough, says John Wright of the Federation of Small Businesses. This is how
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In Business
How to regain their trust
The credit crunch has severely dented the public’s faith in financial services companies. Georg Wuebker offers eight suggestions to help repair the damage