Personal Lines articles – Page 67
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NewsTwo in three home insurance buyers manipulate truth to get cheaper cover
LexisNexis Risk Solutions’s senior claims manager says that home insurers need to ’tackle the common misconception that they actively try to avoid paying out claims’
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NewsSlater and Gordon reveals digital service to help customers pursue injury claims
The law firm’s chief executive says the service’s first product will make it easier for claimants filing personal injury claims by using automation
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NewsThe FCA’s pricing policy changes could be ‘profound’
Abolishing ‘unethical price walking’ could encourage insurers to find ‘more innovative ways’ to ‘rip off’ customers
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FeaturesData enrichment is a ‘great opportunity’ for insurers to ‘sharpen their pencil’
Moving past the pandemic, industry improvements will be data led, says analytics company
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IT InterviewChris Chatterton: Incoming OIC portal is ‘slightly past its sell by date’
Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’
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NewsFCA publishes policy statement confirming price walking remedies
Law firm partner says the new rules to tackle price walking give the ‘FCA teeth to enforce the requirements against those companies who have been less willing to change’
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NewsClaims Excellence Awards finalist 2021 Q&A: SBS’ self-service bot reduces average claim timeline by 75%
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: SBS’ AI fraud claims bot leads to 24% increase in withdrawn claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Cazana’s Companion tool gives vehicle claims teams the ‘full picture’
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Entegral aims to ‘reinforce best practice and reduce repair costs’ with tech solution
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsFOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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FeaturesBriefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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NewsSyndicate 1856 to underwrite new business lines amid multi-line transformation
ERS’s group chief executive says that ‘the current environment has created a hardening market with reduced capacity’
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NewsClaims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Zurich’s mental health support services recognised by UK government
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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NewsClaims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsMajority of motor insurers face challenges when offering UBI products – By Bits
The SaaS insurance platform’s founder and chief executive says most barriers can be ‘easily addressed’
