Personal Lines articles – Page 49
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NewsInsurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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NewsPolicy Expert appoints new chief financial officer
The new hire succeeds Paul Gildersleeves, who was employed by the firm for more than 10 years
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AnalysisBriefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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NewsTravel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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NewsACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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NewsDOA Underwriting strikes capacity deal for travel policies with Axa Partners UK and Ireland
The insurer says the agreement forms ‘a key part in our travel strategy’
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NewsClaims mitigation strategies offer opportunity for the ‘ultimate’ customer service
Insurers can provide advantages to policyholders by helping them avoid making claims in the first place
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NewsAverage UK car insurance premiums soar by 6% over last 12 months – WTW
Motor insurance premiums remain ‘fairly low by historical standards’, says head of pricing
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NewsElectric vehicle increase strikes fear into motor industry and its supply chains
Insurers need to ‘fundamentally change how they price, underwrite, insure and service’ electric vehicles, says credit hire firm managing director
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NewsCost of living pressures push uptick in fraudulent property claims – Zurich UK
Fraudsters submitting bogus claims ‘drives up the cost of premiums for everyone’, says detective chief inspector
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NewsPercayso Inform teams up with Ageas UK
The insurtech hopes to provide brokers with confidence as more accurate risks are being presented
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AnalysisHoncho pivots into B2B embedded insurance
The insurtech hopes to support insurers as price comparison website charges soar
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NewsOndo pilots LeakBot project with 20,000 Admiral Platinum policyholders
The insurtech has evidence that the technology can ‘significantly reduce claims’ for its insurer partners
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News‘No doubt’ that OIC reforms have failed motor customers – Carpenters Group director
’It is completely unacceptable that consumers should have to wait so long for an effective system’, she adds
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NewsIncreased use of the metaverse could support ‘shift from risk indemnity to risk mitigation’ – Accenture
Use of the metaverse for the insurance sector is “evolving at pace”, says global insurance lead
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NewsSabre posts COR of 98.9% as UK inflation reaches ‘historic highs’
The insurer also recorded a £13.6m increase in GWP year-on-year
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NewsInflation rate for motor claims settled in 2021 reached 6.2% – WTW
Average claims settlement times in Q1 2021 were two months longer compared to the same period in 2019, says the broker
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AnalysisInsurers must deploy capital ‘confidently’ to solve cyber cover supply and demand imbalance
Demand for cyber insurance has increased - but so has the price
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AnalysisBriefing: Brokers must help Rolex and Patek Philippe owners watch for HNW underinsurance
Some luxury watches have more than tripled in price – even for second-hand watches – meaning that brokers have to be on the ball if they are to help prevent underinsurance for HNW customers
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NewsJust Travel Cover buys London-based travel insurance scheme specialist from insurtech
Existing partnership moves to ‘the next level’ as part of ‘wider company growth strategy’
