Insurer restructures customer support team

Norwich Union is to cut 34 jobs in its customer support team from offices in Norwich, Walsall, Bristol, Worthing, Liverpool, Perth and Bishopbriggs.

A spokesman for the company said: “We have announced a restructure of our customer support team to ensure it provides a more valuable service in a more efficient manner.

“We understand this will be very unsettling for the staff involved and we are committed to keep them updated with every step of this process,” he said.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.