’We thank them both for their outstanding contributions at Allianz,’ says spokesperson
Allianz has confirmed that claims leaders Graham Gibson and Caroline Johnson will both be leaving the business.
Gibson has held the role of chief claims officer at the insurer since 2008, while Johnson has served as claims director for the firm’s personal arm since 2024.
Allianz said both would leave the business in Q4 2025 and that their roles will not be replaced.
An Allianz spokesperson said: “We thank them both for their outstanding contributions at Allianz and wish them all the best for the future.”
Merger
This comes after Allianz UK announced in January 2025 that it was merging its commercial and personal claims teams to create a new “united claims function”.
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The insurer made the move to improve its digital capability and create more time value-added services.
Colm Holmes, Allianz UK chief executive, said: “This is an exciting time for us as we unify our business to leverage the strength of Allianz and continue towards our goal of becoming the leading general insurer in the UK.”
His career began in 2019, when he joined a local north London newspaper after graduating from the University of Sheffield with a first-class honours degree in journalism.
He took up the position of deputy news editor at Insurance Times in March 2023, before being promoted to his current role in May 2024.View full Profile
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