QBE signs three-year deal with rehabilitation services provider

QBE and rehabilitation services provider Corporé, part of handl Group, have signed a three-year partnership deal.

The deal, which started in October, will see Corporé provide case management and treatment services to all of the insurance company’s injured parties with major and catastrophic injury claims.

Based in Liverpool and established in 1998, Corporé specialises in rehabilitation case management, telephonic case management and major incident rehabilitation.

Speaking on the decision to contract Corporé, QBE rehabilitation manager Adam Shelverton said: “A market tender exercise is a great way for QBE to assess the rehabilitation providers in the market and ensure we select the best providers for QBE and our customers.

“Corporé impressed QBE with [its] innovation, governance and customer focus and consequently [it was] successful in joining the QBE rehabilitation panel.”

Stringent selection process

Corporé managing director Mark Stirrup added: “It is a hugely important contract win for us and it’s great to be working with QBE, especially as the team there has an excellent reputation for providing industry-leading rehabilitation services to their policyholders and they undertook a stringent supplier selection process.

“Winning such a prestigious rehabilitation contract reinforces our position as one of the leading defendant rehabilitation companies in the UK and is a vote of confidence in the recent investments we have made, such as us being first to bring SilverCloud, the digital psychological treatment software used by the NHS, and Phio, the musculoskeletal digital treatment product, to the UK personal injury market.”