Policy Expert expands c-suite team to accelerate growth

Personal lines insurtech Policy Expert has expanded its senior leadership team with seven new roles to help accelerate its growth plans.

A statement released today (11 January 2024) confirmed that Linda Crichton, Alex Bearpark, Antony Green, Christine Minetou, Audrey McDade and Millie Nash would all join in c-suite roles, while Gary Barker would take on the position of managing director for Trinity Claims - a claims management company which represents Policy Expert.

The new recruits will join existing executive team members, including executive chair Steve Hardy, chief operating officer Adam Powell, chief financial officer Kevin Chidwick and chief underwriting officer David Prior.

The expansion follows a period of growth, with new policy sales growing by 66% and renewals by 97% over the last three years, underpinning a 110% rise in gross written premiums (GWP). 

It has also increased its customer base to more than 1.4m policyholders and now employs more than 850 staff.

Hardy said: “This exciting change will ensure our key business strategies are shaped by input and support from across every aspect of Policy Expert.

”Our expanded team will help us to operate as a single, unified business as we continue to grow our proposition and market share.”

Roles

Policy Expert said that Crichton would become the firm’s new chief customer officer, with her overseeing the day-to-day operations of the insurtech’s contact centres in Motherwell and Milton Keynes.

And Bearpark will become firm’s new chief insurance risk officer, with him being responsible for the team’s insurance risk and reserving functions.

He has worked at the insurtech for 12 years and was previously its head of insurance risk.

Meanwhile, Antony Green, who has worked at the insurtech for more than four and a half years, has become the new chief product and technology officer, which will see him lead on technology, cloud solutions and product delivery initiatives.

And the insurtech’s new chief pricing officer is Christine Minetou, who will be guiding the pricing strategy across key products.

She has worked at Policy Expert for nearly 13 years and had been its head of pricing.

Meanwhile. Audrey McDade will become the new chief compliance officer, with her being responsible for the compliance and corporate risk functions across the business.

She previously worked for Sure Thing as its compliance and operations director for more than five years.

And Millie Nash will become Policy Expert’s new chief people officer, with her overseeing recruitment, payroll, learning and development initiatives and internal communications. 

Hardy added: “I couldn’t be happier with the extensive experience and strategic acumen around the table of our new leadership team.

“Their collective input will help to ensure we keep innovating and putting customers’ needs first throughout 2024 as we build on our position as the UK’s leading personal lines insurtech.”