£13m Ogden rate hit puts underwriting profit lower than last year but Steve Treloar hails six months of solid growth elsewhere

LV= has today announced strong growth in both its direct and broker business, but Ogden remains the sting in the tail for the personal lines insurer.

In the six months ending 30 June 2019, operating profit increased by 55% to £35m (H1 2018: £23m), however underwriting profit dropped 28% to £19m (H1 2018: £26m). However, Steve Treloar, LV=GI chief executive, said this had a very simple explanation.

 HY 2019HY 2018Change (%)

Premium income

£775 million

£827 million

-6%

Operating profit

£35 million

£23 million

55%

Underwriting profit

£19 million

£26 million

-28%

Expense Ratio

22.9%

23.5%

-0.6%

Combined ratio

96.8%

95.7%

1.1%

He said: “We were actually looking at underwriting profit being £31m, but because the Ogden rate change wasn’t what we expected, it is lower.

“But we were looking at around £5m of growth there too.”

Growth from all angles

Treloar added: “The business has performed exceptionally well in the first six months of the year, with growth in profit, revenue and customer numbers.

“We’ve successfully delivered underlying premium growth of 12%, excluding discontinued business lines. Our customer base increased by 8%, meaning we’re now providing products and services to 5.5 million customers, a strong growth rate in a very competitive market.” 

He said that growth had been driven by both distribution channels, with direct business premiums up by 8%. Treloar attributed this to its Multi-Car product, the competitive position of its home product and the launch of Home Plus.

Steve Treloar

LV=GI chief executive, Steve Treloar

“The broker business has delivered growth of 22%, excluding discontinued business lines, as a result of the success of the migration of the personal lines business from Allianz, our broadened product offering and a good performance in our specialist lines.”

In the first half of the year, LV=:

  • Grew customer numbers by 8% to 5.5 million
  • Grew direct business by 8%
  • Brought on around 15 new broker partners
  • Doubled the amount of products sold through the broker channels
  • Announced the acquisition of Legal and General 
  • Launched the UK’s first car insurance product developed solely for electric cars

Treloar explained how the deal for L&G came about, when the company was approached by Allianz’s head office.

He said: “We got approached through Munich (head office). They were asked via the corporate financiers who were trying to sell the business on the L&G side, and they were finding participants who had the capability to acquire.

“And then we were asked if we would be interested in taking part in the sales process.”

Treloar said the answer was an easy one for LV=.

“The answer was a very strong yes,” he said. “We liked the look of the L&G home business, it is a strong business which has operated well, and we felt it would be a very good fit for our business here in the UK.”

Treloar expects the deal, when completed, as it is still subject to regulatory approval, to move the insurer into third place in the market it operates.

“When you look at the combined business moving into 2020, we believe the full LV=GI business will move to become the third largest motor and home insurer in the UK. It will put us in a really good place to compete in that market.”

Electric product

Finally, Treloar explained that while the electric car product LV= launched earlier this year is just “a toe in the water”, the business saw a need for it and as result, he believes the business has around a third of new electric vehicle sales in the market.

“The product is specifically designed for electric cars so we have the customers who are early adopters of electric vehicles, who want to try out the new technology,” he said.

“The product has started well, but it would be wrong to describe it as nothing other than a toe in the water. It is a great product for us and we hope to grow along with the market.”

Looking ahead

Looking at the second half of the year, Treloar was optimistic about the company prospects.

He said: “We have a clear strategy and we’re excited about the future. With Allianz set to become our sole parent in 2020 and L&G GI joining our business I’m confident that we’ll continue to develop the great products and deliver the fantastic service that LV= has become well-known for providing to its customers.”

 

 

 

We have a clear strategy and we’re excited about the future. With Allianz set to become our sole parent in 2020 and L&G GI joining our business I’m confident that we’ll continue to develop the great products and deliver the fantastic service that LV= has become well-known for providing to its customers.”