Marie Carter, head of pricing at InsureandGo, talks about the company’s entry for the Excellence in Technology – Broker award
1. Why did you put yourselves forward for the Excellence in Technology – Broker category?
In summer 2023, we implemented a paradigm shift in our pricing processes. Traditionally, pricing processes have been fragmented, with multiple handoffs between departments creating friction and increasing the risk of errors.
With cutting-edge technology implementation, InsureandGo can easily deploy price changes daily, rapidly increase profitability and reduce human error to zero. InsureandGo has seen increased efficiency, with three month turnaround times reduced to one day, enabling daily price adjustments.
2. What do you think makes your entry stand out and why should you win the award?
Our technology ecosystem for both IT and pricing means we have dramatically improved operational efficiency.
What’s more, during this cost of living crisis, customers are price sensitive and want to get the best value they can.
By integrating this new technology, InsureandGo can work smarter, providing competitive prices for customers while maintaining quality. The customer gets the best price at the right time. This proactive pricing efficiency is targeted and tailored to the individual customer.
This technology empowers us to run sophisticated iterations and continuously improve pricing models, enabling more agile, data driven decisions.
The speed and precision it brings have not only enhanced profitability but also deepened our customer centric approach.
3. What would winning this award mean to you and your firm?
Our pricing solution has revolutionised how we operate, smoothly integrating with existing systems and providing real-time insights without needing costly replacements.
Winning the award would be testament to our agile use of this new flexible cloud-based technology and how we plan to build on it in the future. InsureandGo easily integrated with legacy systems and efficiently deploys price changes without having to replace core systems.
With the fast implementation and initial deployment, InsureandGo now has the tools to apply the improved processes to its distribution across key markets and continue to spot growth opportunities in 2024 and beyond.
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