Insurance Times Awards 2023: Covea sees payoff after improving customer experience

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Vicki Heslop, director of customer and compliance at Covea Insurance, discusses how the company has seen reduced complaints and what this means for their bid for the Customer Champion of the Year – Insurer award

Vicki Heslop, director of customer and compliance at Covea Insurance, discusses how the company has seen reduced complaints and what this means for their bid for the Customer Champion of the Year award.

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