Gallagher’s chief operating officer says ’the specialty insurance market needs to provide better technology tools to its clients’
Gallagher has teamed up with Novidea to transform services for its specialty client base via a digital platform launch.
Novidea’s insurance management platform can provide a cloud-based data solution that automates processes – saving time and creating efficiency for users.
It covers every stage of the broking lifecycle from enquiry to quotation to policy issuance, claims and settlement.
This includes a self-service portal that gives clients secure access from any device to key information including renewals, policies, claims and analytics.
Nick Williams-Walker, chief operating officer of Gallagher’s specialty division, said: “The specialty insurance market needs to provide better technology tools to its clients so we are very excited to partner with Novidea to implement a platform that will make a real difference.
“Implementing this platform demonstrates our aim to be at the forefront of digital solutions, providing clients and insurers with market leading insight and data.”
Turning data into insights
Gallagher’s investment in this platform reflects the important need for alignment to digital solutions in the specialty market and will enable the firm to take full advantage of the Lloyd’s Blueprint Two digital strategy.
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It will allow Gallagher to integrate into existing digital solutions in the marketplace, such as Placing Platform Limited – the London market’s electronic placing platform – and future developments that provide customer value.
Roi Agababa, Novidea’s chief executive, added: “Many brokers are looking to find a way to transform their business and we are thrilled to partner with such an industry-leading organisation.
“By working together and using our cloud-native data-driven insurance management platform, Gallagher will be able to easily turn data into insights to enable better informed business decisions, as well as benefit from greater efficiencies and deliver an outstanding client experience.
“We are delighted to embark on this digital transformation journey with Gallagher.”
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