’Gallagher’s investment in its extensive office network across the UK shows a real commitment to the clients and communities it serves,’ says new appointee

Gallagher has appointed ex-Crawford leader Lisa Bartlett as the new managing director of its Birmingham office.

In her new role, Bartlett will be responsible for leading and expanding Gallagher’s Birmingham-based broking team of over 150 risk professionals.

The team assists regional businesses with risk and insurance needs and includes specialist groups that work with manufacturing, real estate and construction clients throughout the UK.

Bartlett will report to Elaine Lennox, regional managing director for the Midlands at Gallagher.

She said: “Gallagher’s investment in its extensive office network across the UK shows a real commitment to the clients and communities it serves.

“Being based alongside our regional client base gives us insight and understanding of the opportunities and challenges these firms face and how we can help support them.

“As well as the regional teams, I am looking forward to working with our specialist teams in industries such as charities, real estate and manufacturing, where I see real opportunity to grow our products and services.”

Leaving Crawford

Bartlett brings over 25 years of experience in broking and risk management to her new role, having previously held senior positions at Axa, Willis Towers Watson and Aon.

She joins from Crawford and Company, where she most recently served as the chief operating officer for international operations and president for the UK and Ireland. She resigned from her position on 2 July 2024 and left the firm on 31 July 2024.

Bartlett joined the claims management firm in 2019 as chief client officer before working her way up to her most recent roles, which she was promoted to in in November 2023.

Peter Matthews, managing director of the North at Gallagher, said: “[Bartlett] is a fantastic addition to the team and I am delighted that she will now be leading Gallagher’s Birmingham office.

“She has a proven track record for driving growth, increasing client satisfaction and nurturing and developing talent.”