’The big conundrum for insurers stepping into the EV marketplace is how to handle customer expectations,’ says head
Europcar is adding more fully electric and plug-in hybird vehicles to its fleet as it looks to support insurers targeting the EV market.
The end of 2023 saw EVs account for over 12% of Europcar’s fleet – a 379% increase over 2022.
And now the firm now plans to add a range of new electric models to its fleet in 2024.
Car additions already available for insurers to access include the Jeep Avenger, the Skoda Enyaq and the Volvo XC60 and XC90 PHEVs.
These new EV models will sit alongside the fleet of Tesla Model 3s, Mercedes-Benz EQ models and MG4.
More choice
James Roberts, head of insurance sales at Europcar Mobility Group UK, said the fleet strategy is designed to give insurers more choice of vehicle types to meet their policyholder needs.
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“The latest new car sales figures show that there continues to be an appetite for electric motoring,” he said.
“However, the big conundrum for insurers stepping into the EV marketplace is how to handle customer expectations when it comes to replacement vehicles.
”With Consumer Duty now a big focus for insurers, it is critical that they have a replacement vehicle partner that is fit for purpose for the growing EV parc.”
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