Detective sergeant Oliver Gent lifts the bonnet on what it is like to work within the City of London Police’s Insurance Fraud Enforcement Department
Irene Rodger, casualty claims strategy executive lead at Aviva, discusses the insurer’s joint entry with DWF Law into the Claims Partner of the Year award
’Business leaders will need to continue to invest in attracting the right expertise to manage emerging technology risks if they are to not just survive but thrive in a world of expanding technologies with their reputations intact,’ says chief information and security officer
’We’re thrilled to offer this to our dealer partners,’ says chief operating officer
The firm had to ’balance large business security and stability with agility’ following acquisition, according to claims managing director
’We are pleased that the ongoing collaboration has now enabled final resolution of this claim,’ says director
’At Liberty, we’ve been investing in claims talent over many years,’ says head of claims
Tim Johnson, partner at Browne Jacobson, talks about the company’s entry for the Business Partner of the Year award
’Around 30,000 flights are delayed globally every day and that number more than doubled on 19 July 2024, when CrowdStrike’s security upgrade triggered a global IT meltdown,’ says chief executive
’2024 will ultimately be another difficult year for both firms and for customers,’ warns insurance leader
Gordon Vater, managing director of GB Technical Services, a division of claims and risk management business Gallagher Bassett, highlights the challenges and opportunities for forward looking motor insurers
’We will continue to review and revise our propositions,’ says head
Kevin Perkins, technical lead and operations manager at law firm Carpenters Group, explains why medical reports within the Official Injury Claim portal are facing greater scrutiny as expert evidence is increasingly questioned
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
Gary Herring, partner at Keoghs, talks about the company’s entry for the Challenger of the Year award
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times annual benchmarking survey
‘This is the physical manifestation of that type of modern fraud that anybody can become a victim of,’ says detective inspector
‘Cyber attacks are not hindered by national borders,’ says chief executive
’Our customers have been asking for tailored insurance solutions,’ says commercial director
Research from Keoghs has highlighted the ‘detrimental’ impact of ‘litigious’ credit hire organisations on consumers