The insurer says it has been ‘working hard on its efficiency’
Aviva has said operating in a “simpler and more nimble” way helped its combined operating ratio (COR) performance in 2022.
The insurer’s full year results for 2022 – published yesterday (9 March 2023) revealed its UK COR was 96.1%, only 1.5 percentage points higher than 2021’s figure.
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