pricing solutions

Consumer Intelligence appoints new MD as Hughes becomes chair

2026-03-11T14:15:00+00:00By

’I’m proud to lead the business operationally and to ensure we continue evolving in line with our clients’ most pressing challenges,’ says appointee

Phil Jones - headshot - Markel

Markel appoints new international chief information officer

2026-03-11T13:00:00+00:00By

‘His leadership will be instrumental as we continue to enhance our operational performance and provide brokers and clients with best-in-class service,’ says chief operations officer

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Paul Templar

Aon signs multiyear deal to transform delegated authority operations

2026-03-10T12:00:00+00:00By

’This engagement demonstrates that leading global brokers recognise intelligent automation as critical to delivering superior client outcomes and operational excellence,’ says chief executive

phone

Aviva to introduce ‘virtual agent’ that can handle claims phone calls

2026-03-09T11:30:00+00:00By

’We think that will be a great customer experience because they’re going to be waiting for less and get their answer,’ says director