Analysis

Briefing: Why brokers are ‘scratching their heads’ as Consumer Duty deadline looms

By David Blackman 2023-06-22T08:30:00

cut rope

The principle for financial firms to deliver good outcomes for customers sounds pretty innocuous, but is proving fair value as simple as what it seems?

The end of next month will see the FCA’s Consumer Duty come into force for insurers and brokers.

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