News Analysis – Page 39
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News AnalysisIndustry urged to stop getting ‘overexcited’ about trends and not go ‘all or nothing’ on AI
’The industry has a tendency to get really excited about things and we all go bells and whistles,’ says head of corporate and commercial claims operations
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IT InterviewSteve Hearn: New chairman advocates a ‘continuity of direction’ for PPL
After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor
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News AnalysisBriefing: Consumer service vital after Luton Airport car park fire
The fire came at a time when complaints about car or motorcycle insurance hit a five-year high
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IT InterviewHoward Lickens: Clear Group ‘deliberately fussy’ about M&A targets
’This will be by far the biggest year we’ve ever had and I’d expect that to accelerate,’ says executive chairman
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News AnalysisBrokers ‘appalled’ by how long it can take to get hold of insurers
’We’ve got too many examples where it is just too hard to speak to somebody at an insurer about a client,’ says chief executive
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News AnalysisBriefing: Cyber cover remains constrained as systemic fears persist
’Cyber is going to become the most capital and expertise-constrained class within the insurance industry,’ says global head of cyber
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News AnalysisLLM opportunities in insurance far outweigh risks – Shift Technology
With LLMs becoming increasingly more popular in the insurance industry, does the technology’s value outstrip its risks?
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News AnalysisOpinion: Can you afford to not compete?
Acting editor Yiannis Kotoulas discusses the increased attention on competitiveness within the insurance industry
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News AnalysisBriefing: Where next for personal lines?
It remains to be seen how long it will take for the sun to rise on personal lines insurers once again
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News AnalysisBriefing: Upcoming industry ‘stress test’ should pose no problems for UK insurers
The general insurance industry should pass the regulator’s test with flying colours, says acting editor
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News AnalysisGibraltarian insurers still reporting lower solvency positions than UK
With the Insurance Times Top 50 Insurers report out this month, data provider Insurance DataLab takes a look at the solvency positions of insurers across the UK and Gibraltarian insurance markets.
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News AnalysisTechTalk: Lack of VC funding for BAME-led insurtechs deemed ‘unacceptable failure’
Funding for ethnic minority insurtech founders has come under the spotlight as Black History Month gets underway this October
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News AnalysisThe Big Question October 2023: How can insurers reduce complaints made about them?
The number of complaints made about car or motorcycle insurance to the Financial Ombudsman Service (FOS) surged between April and June 2023
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News AnalysisIn Focus: The emerging protection gaps concerning commercial brokers
’It is incumbent on us all to make sure we are having conversations with customers,’ says chief executive
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IT InterviewAnt Middle: Ageas has planted its flag firmly in personal lines brokered business lines
’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive
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News AnalysisBriefing: Is the commission model of remuneration under threat?
The insurance industry finds itself in a defining moment, says Stuart Reid
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IT InterviewInga Beale: Insurtechs bring ‘freshness of approach’ but diversity comes hand-in-hand with digitalisation
The former Lloyd’s chief executive explains how the two Ds of diversity and digitalisation overlap
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News AnalysisBriefing: Can insurers put Ukrainian Black Sea exports back on track?
Many underwriters said they were likely to wait and see how the initial transits fared before committing to action
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News AnalysisMarine insurers told they cannot leave clients all at sea with increased net zero ambitions
While the ongoing conflict in Ukraine loomed large, the challenges of climate change and technology were prominent pieces of the IUMI’s agenda
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News AnalysisIn Focus: How can commercial lines brokers harness technology to enhance customer service?
Insurance Times asks industry experts how data driven insights can streamline operations and drive innovation
