News Analysis – Page 29
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News AnalysisBriefing: SMEs and the election – where’s the detail?
Political parties must take the needs and challenges of SMEs seriously if the UK economy is going to achieve its growth ambitions – especially as many of these firms cut protective insurance cover to reduce costs
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News AnalysisTechTalk: A short history of eTrading – and its future in the market
’To me, eTrading is like water running through pipes – it’s a facilitator. Any modern insurer or broker now just expects it to be there,’ says managing director
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News AnalysisIn Focus: What are the challenges in developing training programmes that consider hybrid work setups?
With hybrid working models now commonplace post-pandemic, how can staff training and skill sharing remain efficient when not in-person?
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News AnalysisIn Focus: Brokers ‘frustrated’ at lack of skills despite raising wages for appointees
’We are driving up wages and we’re not getting any better, competent people,’ says chief executive
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News AnalysisSigns of softening market in mixed bag results of broker schemes earnings
Insurance Times picks out the best and worst performing broker schemes using data provided by software provider SchemeServe
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News AnalysisBriefing: Next generation has opportunity to furnish broker mid-market as firm numbers dwindle
Despite Biba’s 2024 manifesto confirming that UKGI broker numbers are decreasing, demand for this service is still prevalent – future leaders must seize this opportunity
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IT InterviewPeter Farrelly: Sector must seek talent from ‘unorthodox’ sources
’We can’t rewind the clock – we have to try to close the [talent] gap by accelerating development and looking at new talent pools,’ says UK chief operating officer
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News AnalysisBriefing: It’s not about which customers are vulnerable, but what you do about it
Are we asking the wrong question when we ask for clarity on who exactly is vulnerable?
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News AnalysisBrokers on the up despite challenging market
Insurance DataLab confirms the scores and metrics behind the brokers leading the UKGI market according to its newly launched Broker Performance Report 2024
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IT InterviewJames Daley: Industry must increase consumer trust to avoid political intervention
Following the implementation of fair value and Consumer Duty, managing director believes ‘commission levels and claims ratios will be the next areas of focus for the regulator’
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News AnalysisRevealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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News AnalysisBriefing: Biba Conference theme wasn't a cry for help, but a call for action
Every year, the insurance industry returns to Manchester for Biba’s annual conference, but how is the event evolving to still deliver benefits for today’s brokers?
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IT InterviewPaul Williams: Ripe Insurance is ‘sticking to its knitting’ amid M&A expansion
’There’s lots of noise around technology but it all comes back to whether you are able to offer customers something that they perceive as giving real value,’ says chief executive
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IT InterviewWarren Downey: SRG’s new investment represents beginning of ‘chapter two’ for broker’s growth journey
’If you build the right culture and you attract the right people, you get fabulous results – it’s blinking obvious,’ says group chief executive
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News AnalysisBriefing: ‘Commercial fraud is a massive problem’ flying under the industry’s radar
Insurers are ‘shocked’ by the level of commercial linked fraud they are uncovering, says law firm partner
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IT InterviewLouise O’Shea: CFC Underwriting aims to make complex cover understandable
Growth is on the agenda as new group chief executive explores geographical and product opportunities
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IT InterviewNick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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News AnalysisBriefing: Two Insurtech 50 firms collapse amid continued investor caution
’Investors are becoming more democratic in their funding allocations,’ says global head of insurtech
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IT InterviewMike Reid: Sompo enters ‘growth mode’ with ‘a focus on the UK’
Despite being ‘a relatively young business in the UK’, the global insurer and its staff want ‘to be seen as experts in what we do’, says chief underwriting officer
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News AnalysisOpinion: Personal motor market continues to be messy
With 28% of UK motorists committing application fraud, can motor insurance customers really blame insurers when claims aren’t paid out?
