Motor – Page 39
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People & OpinionQ&A: Telematics "offers brokers more engagement with customers" – ThingCo
Martin Williams, chief operating officer of ThingCo, tells Insurance Times how next-generation telematics technology is helping motor insurance brokers prepare for a different world after COVID-19
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FeaturesIn Focus: New whiplash portal on the horizon – but are firms ready?
The countdown until the launch of the new Official Injury Claim portal has finally begun following February’s regulations – Insurance Times explores whether firms are operationally ready for the upcoming changes and what work is still left to do
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NewsDAC Beachcroft saves Aviva more than £12m in 2020 by identifying fraudulent motor claims
2020 also saw ‘significant changes’ in the types of motor claims fraud
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FeaturesKennedys IQ introduces enhanced ‘next level’ claims management solution
Using artificial intelligence, Kennedys IQ intends on ‘helping claims handlers shift from information gatherers to insight enabled decision makers’
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FeaturesIn Focus: What unintended consequences could follow the implementation of the Official Injury Claim portal in May?
After a number of delays, the deadline for the new Official Injury Claim portal is looming, industry commentators explore whether the new portal will hit the mark, or fall short for claimants
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News AnalysisIndustry reacts to ‘far-reaching’ implications of FCA’s price walking remedies
Although the industry supports the aims of the FCA’s pricing review, there are unintended consequences that must be considered by the regulator and insurers alike
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FeaturesBriefing: Fraud red flag will remain for personal injury claims despite OIC portal launch
Personal injury fraud is ready for its next evolution as the countdown to 31 May continues
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NewsUK drivers have claimed £4.1m in pothole damages
Belfast is listed as the pothole claim hotspot
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NewsIndustry must ‘keep an eye on’ whiplash reforms ‘to be sure they’re achieved’ – Aviva
Claims director says the implementation of the Official Injury Claim portal is ‘an important first step’, indicating that the government seeks to combat ‘compensation culture’
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NewsFCA extends pricing remedy implementation until end of 2021
The regulator has confirmed the amended timetable to ensure firms can ‘plan their change programmes effectively’, however the CII believes ‘this may not be enough time for firms to get all practices in place’
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News‘Bad behaviours’ have crept back into credit hire sector – Kirsty McKno
With part two of the whiplash reforms coming back into focus, the former CHO chair says the credit hire industry has ‘gone backwards’ and that ‘Covid has exacerbated’ the sector’s problems
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NewsFraudsters cause spike in motor insurance claims during 2020
Product manager warns that insurance firms need to be ‘alive’ to changes in fraud and ‘understand what lessons can be learned’ moving forward
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FeaturesBriefing: FCA could be setting sector up to fail with four-month pricing implementation period
The FCA took its time crafting the foundations of its general insurance pricing review, however it expects insurance businesses to turn around rule changes on the double – surely it’s in nobody’s interest to rush such a pivotal market change?
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NewsAdditional injuries ‘coming back in vogue’ to avoid new whiplash protocol - Kennedys
The majority of market participants expect to see non-whiplash injuries and rehabilitation claims emerge in response to the whiplash reforms
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NewsFormer CHO chair launches credit hire company to turn sector ‘on its head’
Kirsty McKno says ‘it’s perfect timing’ for a new player to shake up the credit hire sector as currently, the market is ‘broken’ and ‘full of friction’
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Features‘Unintended consequences’ of whiplash reforms inevitable says MoJ
At Insurance Times’s first Fraud Charter event of the year - held virtually - delegates debated the ins and outs of the new whiplash portal
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NewsInsurers must change their approach to fraud post-whiplash reform - Kennedys
Despite the reforms’ intention of reducing fraud, law firm partner believes the threat of fraudulent claims will remain the same after 31 May
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NewsMotor insurance payouts fell by 6% in 2020 due to lockdown impact
But personal injury claim payouts rose to an average of £12,000 last year
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FeaturesBriefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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NewsZego becomes ‘first insurtech unicorn’ after raising $150m
The insurtech will use its latest funding to fast-track growth in commercial motor
