Mondial UK has been appointed by the UK's largest private home, motoring and leisure association, Civil Service Motoring Association (csma) to deliver its branded travel insurance to its 381,000 members.
This agreement will see the leading provider of customer support services to the motor and travel industries, take responsibility for managing sales, medical screening, claims handling and international medical assistance.
More than 35,000 travel insurance policies were bought by csma members in 2005.
According to the association, the move to outsource its travel insurance operation to Mondial reflected a desire to further enhance the service received by its members.
Martin Oakley of csma said: “At csma we are constantly striving to improve the service we deliver to our members. As a membership organisation, run for our members, it was vital we chose a partner that understood our ethos of helping our members get more for their money and in turn, more out of life.”
