All articles by Matt Scott – Page 4
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NewsGoogle: We are not here to disrupt insurance
Google head of digital marketing Carolina Vicente told delegates at the Insurance Times Innovation and Disruption Conference 2015 that the search engine giant has ‘no plans’ to start offering insurance
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Online onlyTop three risks for the insurance industry revealed
40% of insurance, investment and finance companies said they were ill-prepared for dealing with the biggest risks facing their company
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Online onlyClaims service is biggest selling point for insurance buyers
Aon survey reveals insurance buying habits
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AgendaAnalysis: NFU steals ‘most loved’ crown from John Lewis
NFU Mutual tops consumer satisfaction table for both home and motor insurance
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AgendaFraud Charter: Rebadged CMCs are getting around cold-calling ban
When is a claims management company not a claims management company? And Financial Ombudsman Service says many alleged fraud cases are actually the result of consumer confusion
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Online onlyThe Knowledge Live: 87% of brokers think insurers are getting stricter on paying claims
Outsourcing of the claims function has contributed to an increase in the number of claims being fought by insurers
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Online onlyThe Knowledge Live: The claims function is ‘vital’ to the future success of brokers
Bruce Stevenson chief executive Edward Bruce told brokers at The Knowledge Live in Glasgow that they needed to embrace the claims process, while ensuring they still add value for their clients
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Online onlyFraud Charter: FOS should recover costs from complaints involving fraud
Senior ombudsdman Melissa Collett (pictured) said the FOS can currently dismiss spurious claims, but does not have the power to recover costs
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Online onlyBroker complaints to the regulator down 17%
2014 is the second year in a row that broker complaints have fallen
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NewsAnalysis: Reserve releases still key to insurer profits
Motor insurers are still relying on reserve releases and ancillary income to boost performance
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Online onlyMedCo in doubt as judicial review launched
Claimant solicitors and medical reporting organisations have appealed against the introduction of the independent medical reporting portal
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Online onlyNo need for Pool Re-style fund for cyber insurance
Marsh’s Mark Weil accuses the industry of being ‘weak’ for asking for help from government
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Online onlyGovernment and Marsh unveil plan to make UK the global centre for cyber insurance
New data sharing initiative included in recommendations
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Online onlyCyber insurance needs 'significant investment' from brokers - Weil
Marsh’s Mark Weil said brokers need to plug the risk gap between advice and insurance
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Online onlyCold calling claims farmers to be investigated by fraud taskforce
Insurance Fraud Taskforce will look at how data is sourced by claims management companies
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Online onlyInsurance Fraud Taskforce to 'debunk the myth' of insurance fraud being a victimless crime
Insurers said the industry must look at the way it communicates with customers
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Online onlyCMA in u-turn on small aggregator exemption
All price comparison websites will now be included in a ban on price parity agreements
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Online onlyCharles Taylor in £30.6m rights issue
Funds will be injected into the company’s acquisitions war chest
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Online onlyCharles Taylor profits up 39% despite loss adjusting slump
But Chief executive David Marock says loss adjusting division primed for growth
