All articles by Matt Scott – Page 10
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CMA probe: Watchdog on defensive following criticism about lack of action on credit repair
Aviva’s Andrew Morrish said there is still room for more costs to be taken out of the system
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CMA probe: Insurers disappointed ban on aggregator pricing arrangements didn't go further
Industry wanted a blanket ban on all pricing parity arrangements
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CMA probe: Aggregator pricing restrictions to be banned
But insurers will still not be able to offer prices cheaper through their direct site
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CMA probe: Consumer rights to be set out in policy documentation
Consumers will also be verbally informed of their legal entitlements when making a claim
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CMA probe: Price cap to reduce hire rates by as much as 50%
Dual rate price cap will encourage insurers to accept liability for replacement vehicle costs within three days of receiving a claim
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Towergate axes 19 roles as Leeds-based high net worth team closes
Work will now be carried out by an existing team based in Surrey
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Online onlyCredit hire fights to clear name in 'dysfunctional' market
With the Competition and Markets Authority expected to release its remedies for the private motor market tomorrow, Insurance Times listens to the key arguments from both sides of the credit and direct hire debate
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Online onlyABI 'concerned' by Riot Damages Act
Association is worried that insurers may face irrecoverable losses and businesses could be made uninsurable
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The Knowledge Live: brokers confident of SME future as risks get more complex
Commoditisation will not diminish the need for broker advice as product diversification increases risk complexity
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Online onlyIAG forgives £439m of debt on sale of ERS
Debt write-off means motor insurer now has solid balance sheet to drive its transformation programme through 2014
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Telematics aggregator to launch in September with 100-strong insurer panel
Wejo aims to take telematics into the mainstream with policy discounts and money off at coffee shops and petrol stations
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Whiplash panels face legal challenge
Ban on claimant solicitors owning medical agencies could be taken to a judicial review
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RTA portal claims fall for ninth successive month
Number of claims processed by the Ministry of Justice in April down 18% on pre-reform levels
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FOS concerned by 'poor communication' and delays
The Financial Ombudsman Service (FOS) upholds insurance complaints in favour of the customer more frequently than in other sectors
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Card protection complaints on the rise
The Financial Ombudsman Service (FOS) received more than 1,000 complaints about the product last year
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AXA's Matras confident about 'common sense' approach to underwriting
Returning personal lines boss says business restructure will place decision making power where it is needed
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AgendaService tops price in consumer survey
Policy price is third most important factor for home insurance buyers, research shows
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Price not main driver for home insurance - Consumer Intelligence
Policies and customer service are more important to consumers
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Arista profits fall 60% as commission income plummets
The MGA reported a 97% drop in profit commission over 2013
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RSA's UK private motor premium income drops 44% amid broker cull
RSA slashes 17% of NWP despite rate increases
