All articles by Mark Richardson – Page 9
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NewsIntegration and digitalisation key to growth at Aston Lark - Peter Blanc
Aston Lark chief executive Peter Blanc tells Insurance Times about the group’s plans to integrate all brands into one and up its digital game
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NewsNew Swinton blow as customers hit broker for millions in compensation payouts
Swinton’s accounts for 2017 reveals the extent to which it has to refund customers
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NewsBayles reveals how seven-figure Aviva investment will help 1,300 smaller brokers
Aviva is promising same-day quote responses for brokers dealing less than £1m GWP
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AgendaInsurance industry set for special dementia fundraising day
Insurance United Against Dementia (IUAD) set out to raise £10m in five years from when it was created in 2017
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News“Look very carefully at policies” insurers warned ahead of FCA pricing review
Industry experts have warned insurers there will be “harsh external criticism” of the market following the investigation into pricing
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NewsSwinton will be “unrecognisable” after one year with Ardonagh – David Ross
The strength of the Swinton brand was a key driver of the acquisition, according to Ardonagh chief executive David Ross
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NewsWatchstone ups investment into ingenie despite losses
The man running telematics broker ingenie says investment from Watchstone is driving forward four new products at ingenie, plus potential acquisitions
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NewsArdonagh's Towergate – Rebranding from consolidator to integrator
Joe Thelwell, chief executive of Ardonagh’s broking arm Towergate, says 44 separate divisions have been brought under one banner – and that its focus now is on service to clients
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NewsPrioritised service by insurers tops brokers' value list
Insurance Times survey reveals 75% of brokers consider service levels to be the most important part of their relationship with an insurer, while almost 70% want to be offered exclusive products
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NewsAviva's revolution in e-trade pricing – who will follow?
Aviva says its differential pricing on e-trade is already a success. But which insurers will follow its lead, and what does the move mean for brokers?
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NewsAI will transform broker offering to customers - Aviva MD Gareth Hemming
Aviva managing director Gareth Hemming detailed to brokers at Insurance 2025 how they can use AI to help customers before the customer realises they have a problem
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NewsAIG Europe refuses bank robbery payout due to US-Syria sanctions
Jordan Insurance lawsuit demands over £400,000 from AIG on a reinsurance policy, following a £7m Damascus bank robbery
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NewsBroker's complaint that FCA hindered fraud investigation is rejected
Complainant alleged the FCA gave “misleading” information to police
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NewsBayles urges brokers to plan ahead for exiting their business
Phil Bayles’ comments come in response to Aviva-commissioned research revealing one in 10 brokers don’t have a succession plan in place
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NewsMBOs – the price of a clean exit without consolidation
The time taken to complete, the final price paid and the influence of external investors can be drawbacks to completing an MBO, but there are benefits that can make the effort worthwhile
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NewsCyber insurance should be a partnership
Cyber risk coverage ought to be considered as a partnership between insurer, broker and insured, according to one of Airmic’s board members, who also serves as insurance director at BT Group
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NewsRival insurers resist following Aviva’s cheaper e-trade strategy
Insurers say they doubt whether brokers would want to purchase personal lines products through an e-trade platform
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NewsSaffron in £2.6m lawsuit after nondisclosure voids fire claim
A Saffron broker allegedly failed to check with a customer on their insolvency history, resulting in inaccuracies on the policy and the claim being denied
