All Leader articles – Page 2
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News Analysis
Opinion: Insurers prepare for claims following winter hour rollback
Insurance firms grit their teeth as the darker winter weather heralds a likely increase in claims
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Analysis
Opinion: The myriad roles of technology
Editor Katie Scott discusses the importance of the insurance industry keeping its finger on the pulse of digital developments.
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Analysis
Opinion: Inflation and cost of living tightrope testing insurers’ balance
Editor Katie Scott discusses how inflation has impacted insurers’ 2022 half-year results
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Analysis
Opinion: Insurtechs are new industry ‘Marmite’
Editor Katie Scott rounds up the latest key discussion points surrounding insurtechs
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Analysis
Opinion: Value add support services must be promoted to avoid cover corner cutting
Editor Katie Scott discusses the role of insurance firms and risk management amid current inflationary pressures
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Analysis
Opinion: Hybrid ‘new normal’ yet to be clarified across UKGI
Editor Katie Scott discusses the appetite around industry in-person gatherings ahead of this year’s Biba conference
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Analysis
Opinion: When will insurers’ broker service improve?
Editor Katie Scott questions why broker service from insurers still has not improved, despite consistent feedback from brokers that communications and decision-making have slowed
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Analysis
Opinion: Insurers still drowning in BI claims backlog
One year on from the FCA’s first publication of BI claims payment data, editor Katie Scott reviews the industry’s progress to date
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Analysis
Opinion: Regulation ramifications for brokers
Editor Katie Scott discusses how regulation can prove to be both an opportunity and a barrier for the broking community
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Analysis
Opinion: Brokers’ value must be front and centre for 2022
Editor Katie Scott considers the last year and pinpoints what she thinks will be on brokers’ minds as the industry enters 2022…
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Analysis
Opinion: Competition concerns thwart Top 50 Brokers switch up
Editor Katie Scott reviews some of the predictions around this year’s Top 50 Brokers report, also considering the acquisition that could change the lay of the land next year
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Analysis
Opinion: Report highlights post-pandemic leadership reshuffle
Editor Katie Scott mulls whether the onslaught of recent insurer boss changes will impact on business strategies for 2022, especially following the FCA’s final deadline for its fair value changes
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Features
Opinion: Bottom lines boosted in 2021’s H1, but what does H2 have in store?
Many insurers have bounced back financially from the Covid-19 pandemic in the first six months of 2021, yet uncertainty around upcoming claims trends means bottom lines are not out of the woods yet
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Features
Opinion: Story of pandemic winners and losers still being written
Despite Covid-19 being a part of daily life in the UK for the past 17 months, winners and losers connected to the pandemic are still surfacing noticeably in the insurance sector, says editor Katie Scott
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Features
Opinion: Claims shop window applauded for pandemic-driven innovation
Editor Katie Scott explains why this year, celebrating claims excellence is all the more pertinent
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Features
Opinion: Hard graft ahead as brokers cement post-pandemic role
Editor Katie Scott explains why resilience is still important as the UK starts to exit the Covid-19 lockdown, compared to last year’s pandemic peak
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Features
Opinion: Root causes need to be wormed out if levy growth is to be stunted
Editor Katie Scott discusses brokers’ financial tight spot - escalating FSCS levy costs partnered with pandemic and Brexit uncertainty leaves many businesses between a rock and a hard place
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Features
Opinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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IT Interview
Opinion: Once the dust settles on the FCA test case, who will feel the pain most keenly?
Editor Yannick Guerry identifies the potential winners and losers following the Supreme Court BI judgment last month
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Agenda
Opinion: A year to forget for many, while opportunity knocks for others
Insurance Times managing editor Yannick Guerry mulls over how 2020 has panned out, with brokers questioning service standards and reputational gains still up for grabs
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