All articles by Katie Scott – Page 57
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IT InterviewDLG motor claims dropped by 70% during Covid-19 pandemic peak
The insurer’s head of claims says ‘we’ve just got to be ready’ for claims escalation as lockdown eases
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NewsDARAG Group appoints new group head of claims from Tokio Marine Kiln
The new hire will start with the firm from 17 August
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NewsLV= confirms 600 potential redundancies as part of business restructure
Chief executive Steve Treloar emphasised that the staff cut is not related to the Covid-19 pandemic
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NewsDavies expands captive management portfolio with third acquisition of 2020
Once re-branded, the newly purchased business will become part of Davies’s insurance services practice
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IT InterviewWhiplash reform could lead to ‘claims in other guises’ says DLG’s head of claims
Despite making the process ‘much clearer’ for whiplash-related claims, Direct Line’s managing director for claims thinks the delayed whiplash reform could impact the broader motor insurance supply chain or other variants of personal injury claims
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NewsMGAs have to add value otherwise they do not ‘have an existence’
Industry experts say MGAs need to have a trusted relationship with carriers, that they must ‘kill them with kindness’ and make themselves ‘indispensable’ in order to thrive
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NewsEcclesiastical names new claims director ahead of Bonehill’s retirement
The new hire will join from Allianz in October
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IT InterviewDLG meets ‘digital savvy’ customer demand with accelerated self-serve model in response to Covid-19
The insurer’s managing director of claims explains how the Covid-19 pandemic has changed customer behaviour and expectations, making digital communications more ‘prominent’
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NewsBeazley set to shrink Lloyd’s presence post-Covid-19
Although the insurer’s chief executive thinks brokers benefit from communications on the trading floor, Beazley plans to deal with simpler risks virtually and reduce its physical presence at Lloyd’s
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News AnalysisQuantum questions to follow FCA test case
If the High Court rules that insurers are liable for their policyholders’ Covid-19 business interruption losses, then agreeing quantum for specific claims amid a myriad of coronavirus-related factors will be insurers’ next hurdle
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NewsNumber of cases registered to government’s compensation recovery unit falls by 33,104
UK is not in the grip of ‘rampant compensation culture’ as registered cases drop between 2018-2019 and 2019-2020
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News AnalysisBroker schemes susceptible to Covid claims fallout
Although broker scheme policy wordings are typically the result of broker and insurer collaboration, industry voices believe schemes could be ‘possibly more exposed’ to Covid-19-related BI claims ‘purely because some of the wordings may not have received the usual insurer level of scrutiny’
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IT InterviewClaims Excellence Awards 2020: Fraud solution finalists outline best-in-class USPs ahead of awards event
Insurance Times speaks to the three finalists within the Fraud Solution of the Year category for this year’s Claims Excellence Awards, getting the low-down on cutting edge fraud technology as well as finding out why achieving the award win would be so important
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FeaturesFCA test case could be death knell for brokers’ PI cover if insurers win
Industry voices fear the fallout of the regulator’s test case on the broker PI market, predicting that it could become ‘a backstop for the entire business interruption industry’
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NewsArdonagh buys Arachas and Bravo Group as it completes £2bn debt raise
The independent broker bought the two businesses for a combined value of £550m
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NewsPIB Group buys property broker to mark 30th acquisition
The move forms part of the firm’s ambitious 10-year growth strategy, centred around buying specialty businesses within the retail and wholesale markets
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FeaturesHNW Focus: HNW capacity enjoys ‘resurgence’ despite economic Covid constraints
Although the Covid-19 pandemic has caused an economic recession across most industry sectors, the high net worth market is surprisingly buoyant. Insurance Times explores the key capacity trends within this sector.
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NewsAon confirms new UK chairman for global and specialty business
The new hire, who has 30 years of industry experience, will take up his position on 27 July
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NewsFCA says insurers ‘have been adopting an unduly narrow approach’ for Covid BI claims
The regulator plans on using its test case to ensure business interruption claims are considered without the ‘inappropriate roadblocks that insurers have put in policyholders’ way’
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FeaturesHNW Focus: How can high net worth providers prove their value under current conditions?
The high net worth market has a distinct USP of providing a specialist service with a personal touch - but as Covid-19 causes face-to-face interaction to dwindle while digital communications take the reins, is the sector therefore suffering? Industry experts share their views
