All articles by Katie Scott – Page 47
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FeaturesIn Focus: What changes are independent brokers planning to make to their services in 2021?
This year has certainly been a year of change for the insurance industry, thanks to the Covid-19 pandemic, the impending Brexit deadline and regulatory intervention. But how are independent brokers tweaking their service propositions in order to survive and stand out as we enter 2021? Insurance Times asks industry leaders ...
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FeaturesBriefing: An industry perspective – stop hiding behind the numbers
The insurance industry’s people-centric core is well hidden, yet this could be the key to patching up the sector’s reputation
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NewsWhether or not an insured intends to rebuild fire damaged property should have no impact on reinstatement payouts – Fenchurch Law
A Court of Appeal case last year leveraged previous case law to decide that an insured’s intentions surrounding a property damaged by fire has no bearing on a claim payout based on reinstatement
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NewsBiba launches young broker committee
The committee will play an active role in advising Biba’s board, aligning with the trade body’s diversity and inclusion goals
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NewsFCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
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NewsMore should be done to 'incentivise' safer driving, says young people insurer Carrot
The telematics provider aims to take ‘a leading position’ as the ‘champion for young drivers’ by speaking up as part of a government inquiry exploring why young drivers are at a higher risk of being involved in road traffic collisions
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NewsBe Wiser revamps board to bring in senior hires from Endsleigh and Travelers
Broker chief executive says the reshuffle is the ‘significant next step’ for the company’s growth
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NewsZurich and Plum Underwriting forge £150m capacity deal for non-standard home products
The insurer is replacing current capacity from Lloyd’s
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NewsGRP appoints chief underwriting officer for its underwriting division
The job role will see the new hire develop GRP’s digital capabilities and build long-term relationships with insurer partners
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IT InterviewContingent BI fallout presents opportunities for new products – Swiss Re
Property and casualty market head says this could be ‘a very valuable product’ moving forward
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NewsAviva announces new chief executive of international position
The new hire, starting in January, will have responsibility for Aviva’s international businesses in Europe and Asia
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NewsABI urges government to continue pressing EU for action around Green Card free zone decision
The trade association believes the ‘best outcome for customers, road hauliers and insurers continues to be for the UK to be part of the Green Card free circulation zone’
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NewsMore than 50% of brokers have experienced a mental health issue in the last 12 months
Heavy workloads and dealing with regulation are flagged as two key causes of broker stress
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NewsCarrot plans to broaden offering to include low mileage products
Telematic business MD says there is greater consumer interest in low mileage insurance products following a drop-off in commuting since the onset of the Covid-19 pandemic
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FeaturesBriefing: Is there such a thing as a non-vulnerable customer nowadays?
As the definition of a vulnerable customer is steered away from being solely linked to age, it falls to brokers and insurers to pick up the slack in terms of offering support when certain situations make claimants or policyholders feel vulnerable
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IT InterviewPrivate equity investment set to bring ‘significant firepower’ to Miller
The firm was ‘not going to be able to blossom in the Willis Towers Watson family’ says broker chief executive
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IT InterviewTelematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head
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NewsPIB Group buys landlord and lettings insurance broker
The firm has clocked up 35 acquisitions to date
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NewsCo-op underwriting sale to Markerstudy completes for £185m
The deal includes a 13-year partnership between the two organisations, to enable Co-op Insurance to expand its home and motor insurance footprint
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NewsCHO appoints AX Group chief executive as new chair
The new board member is replacing Kirsty McKno, who stepped down last month
