All articles by Katie Scott – Page 37
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News
Arch Insurance International launches transport and logistics arm
The new division will be headed up by Argo Group’s former international head of marine and energy
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News
AXA announces new chairman to replace Duverne in 2022
The new candidate was chosen unanimously by the board of directors
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IT Interview
New entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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News
Motor insurance payouts fell by 6% in 2020 due to lockdown impact
But personal injury claim payouts rose to an average of £12,000 last year
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IT Interview
One-stop-shop approach for HNW customers presents opportunities for brokers
Criterion’s operations director discusses a rising trend within the high net worth market, explaining how brokers can benefit through enhanced collaboration between business areas
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Features
Briefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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News
Worldwide Broker Network appoints new chief executive
The new candidate has an ‘impressive track record’ according to WBN chairman
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News
BGL Group looks to cut staff amid company restructure
Around 250 jobs are at risk across the firm’s UK offices in Peterborough, Sunderland, Wakefield and London
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News
SRG buys passenger transportation broker in fifth deal of the year
The company says it is ‘making great progress’ following its recent acquisitions
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IT Interview
A-Plan invests in data and digital to become UK’s ‘only truly omnichannel insurance distributor’
The use of data and digital should centre around ‘enhancing the client proposition’ rather than being purely for cost savings, says A-Plan’s group chief executive
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Features
Opinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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News
‘There’s no point looking backwards’ at industry’s BI woes says economic secretary
The economic secretary to the Treasury told online delegates that the insurance industry ‘will play a very significant role’ as the UK emerges from the coronavirus lockdown, but that it has to look to the future rather than mull on past grievances
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News
Ex-Aviva boss’s insurtech primed for first acquisition
The business aims to disrupt the motor insurance market
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News
Direct Line Group sees dip in year-end financials for 2020
The firm’s chief executive adds that DLG has ambitions to be ‘a tech and data driven insurance company’
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News
PIB Group buys Staffordshire-based broker
The new addition plans to make use of the ‘extra leverage and product base that being part of PIB will provide’
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News
Paying cyber ransom threats is to ensure customer survival says expert panel
Although a ‘contentious area’, industry leaders said cyber insurers that pay customers’ ransom payments are simply aiming to make ‘sure our customers survive after a particularly unpleasant incident’
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News
Zurich promotes new commercial insurance chief executive
The insurer’s former chief executive of commercial insurance is leaving the business to pursue other opportunities
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News
Aston Lark confirms third acquisition this week with Bristol broker purchase
Group chief executive says he is ‘excited about further expanding our presence in the South West’
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Features
Briefing: Will cyber insurance be the casualty of the next ‘black swan’ event?
The issues surrounding business interruption cover linked to pandemic-caused claims hit insurers and hit them hard. It’s only natural, therefore, to want to look ahead to other products that may follow the same trajectory if another black swan event arises - and cyber insurance has “certain parallels” according to the ...
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News Analysis
Admiral Group expects to be ‘less impacted’ by FCA’s fair pricing reform
The company’s chief financial officer further identified price comparison websites (PCWs) as an ‘important distribution channel for us’, while new group chief executive Milena Mondini de Focatiis celebrated the insurer’s premium refund initiative, describing it as ‘a bit unique in the market’