All articles by Katie Scott – Page 17
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AnalysisBriefing: Was the MoJ’s part two consultation response worth the bother?
With a five-year gap since the initial reform consultation and the OIC portal still posing functionality problems, has the MoJ taken the easy way out with its no change agenda for part two of the whiplash reforms?
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NewsMoJ unveils no change to credit hire and rehab in part two whiplash reform consultation response
The government will work with industry stakeholders to see whether arrangements such as the GTA should become mandatory, however the emphasis is on the ‘industry to keep its own respective houses in order’
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IT InterviewShirley Woolham: ‘Thematic response’ needed by claims sector to ensure OIC portal success
Law firm chief executive acknowledges that despite ‘issue after issue’ and ‘moaning’, the Official Injury Claim portal ‘is not going away’
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AnalysisBriefing: Insurers increasingly seek to clarify risk appetite for brokers following BI confusion
But, ‘appetite’ can mean different things to different insurers and brokers, meaning that communications need to continue to be clearer than ever
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NewsMinster Law to offer brokers claims service that is ‘bothered’ about protecting indemnity spend
Chief executive reveals that law firm is ‘absolutely exploring’ how to support smaller brokers with claims
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IT InterviewSelling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
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AnalysisBriefing: Sector collaboration is quicker and more certain solution to tackle spoof ads versus OSB
The insurance industry must work together to collate information and case studies if it is to prevent ad spoofing from ‘legitimising fraud’
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Analysis‘Diversity is hard’ – where are broking’s senior female leaders?
In recognition of International Women’s Day, Insurance Times takes a closer look at diversity and inclusion within senior broking leadership, reviewing the current landscape and factors impacting progression
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AnalysisOpinion: Insurers still drowning in BI claims backlog
One year on from the FCA’s first publication of BI claims payment data, editor Katie Scott reviews the industry’s progress to date
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NewsIndependent US broker buys ‘winner’ GRP
New ownership set to ‘supercharge’ and add longevity to GRP’s strategic ambitions
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IT InterviewAviva responds to broker feedback with underwriter footprint growth and risk appetite clarity
Chief distribution officer says the insurer must be ‘much better at articulating’ to brokers the areas where it is ‘hungry for growth’
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NewsAviva ‘opportunistic’ around ‘bolt-on transactions’ following Axa XL deal
Plus, the insurer’s UKGI gross written premium was ‘up 7% to just under £5bn’ in 2021
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NewsAviva launches online only car cover that commits to offset customers’ carbon emissions
The proposition has ‘a strong focus on renewability and sustainability’ says UKGI chief executive
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NewsEcclesiastical promotes internally for new UK schemes development manager
The insurer has ‘ambitious growth plans for the schemes space’
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NewsInsurers excelling at customer experience track better underwriting performance
A ‘best in class customer experience’ will be ‘one of the driving forces behind success in 2022’
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AnalysisBriefing: Insurers are eyeing inflation as biggest claims risk for 2022
Describing inflation as ‘one of the single biggest issues’ for the sector, how do insurers plan to respond?
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News‘Real work’ still to do to improve customer communications
However, ‘the industry has some great potential’ around using artificial intelligence to create personalised interactions with consumers, says expert panel
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NewsInsurance demonstrates it is ‘the shock absorber for the world’ in combating new risks
Event panellists also identify cyber risks as ‘the next systemic event that might hit’ commercial customers
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NewsInsured losses from Storms Dudley and Eunice predicted to reach up to €4.5bn
Wind damage arising from Storm Eunice ranks her as the ‘costliest European windstorm of the last 15 years’
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NewsHome and motor premiums experience ‘stark’ uptick following FCA rule change
Market research firm finds that premiums in these lines of business have experienced the biggest one-month jump in eight years as a result of the FCA eliminating price walking
