All articles by Katie Scott – Page 16
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NewsAviva launches online only car cover that commits to offset customers’ carbon emissions
The proposition has ‘a strong focus on renewability and sustainability’ says UKGI chief executive
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NewsEcclesiastical promotes internally for new UK schemes development manager
The insurer has ‘ambitious growth plans for the schemes space’
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NewsInsurers excelling at customer experience track better underwriting performance
A ‘best in class customer experience’ will be ‘one of the driving forces behind success in 2022’
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AnalysisBriefing: Insurers are eyeing inflation as biggest claims risk for 2022
Describing inflation as ‘one of the single biggest issues’ for the sector, how do insurers plan to respond?
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News‘Real work’ still to do to improve customer communications
However, ‘the industry has some great potential’ around using artificial intelligence to create personalised interactions with consumers, says expert panel
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NewsInsurance demonstrates it is ‘the shock absorber for the world’ in combating new risks
Event panellists also identify cyber risks as ‘the next systemic event that might hit’ commercial customers
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NewsInsured losses from Storms Dudley and Eunice predicted to reach up to €4.5bn
Wind damage arising from Storm Eunice ranks her as the ‘costliest European windstorm of the last 15 years’
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NewsHome and motor premiums experience ‘stark’ uptick following FCA rule change
Market research firm finds that premiums in these lines of business have experienced the biggest one-month jump in eight years as a result of the FCA eliminating price walking
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NewsFCA’s GI pricing reform used ‘a sledgehammer to crack a nut’ – Fairer Finance
Plus, ‘very consumer oriented’ regulation is being stretched into ‘the realms of international and corporate business’, which may not add customer value, says Aon UK boss
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AnalysisBriefing: ‘Great shame’ that brokers are not more involved in claims process
Are brokers missing a trick by not establishing their own claims functions, especially in light of continuing supply chain and communications challenges insurers are experiencing?
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NewsBiba launches Flood Insurance Directory in response to Blanc’s Doncaster review
The ‘cross-industry and government collaboration aims to provide a simple solution to a challenge that will help those that need it most’, says trade body’s executive director
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NewsClegg Gifford set to expand Channel Islands proposition with launch of new MGA
The broker, which is currently in talks with the Guernsey Financial Services Commission, hopes to launch its MGA operation in Q2 of 2022
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IT InterviewJake Fox: JM Glendinning is gearing up to ‘acquire pretty much everything and anything’
Group managing director outlines how the broker plans to double its GWP over the next four years
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IT InterviewColm Holmes: Allianz is ‘always looking to do more with brokers’
Following the publication of its 2021 year-end financial results, the insurer plans to ‘increase investment in broker relationships’, according to new chief executive
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NewsConsumers want more communications and usage-based policies from insurance firms
The majority of consumers surveyed want to hear more about the status of their claims from insurers
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AnalysisBriefing: Are medical reports the latest snag in the OIC portal process?
Are medical reports behind the noted uptick in psychological injuries being added to whiplash claims and are firms deliberately delaying issuing claimant medical reports to save costs?
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NewsFormer Allianz boss Jon Dye to join Hiscox UK as new chief executive
Dye confesses he has ‘admired Hiscox for many years’ and is looking forward to being part of the insurer’s ‘next chapter’
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News‘Gold dust’ data must be used to inform decision-making and tackle underinsurance
Webinar panellists discuss how data from broker management systems can be put to best use
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NewsBeazley targets cyber book growth in 2022 following increased customer demand
Chief executive also celebrates insurer’s ‘largest profits in history’ following Covid-dented 2020
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AnalysisBriefing: Consumer Duty is flagship for assertive FCA
Plus, operational resilience is ‘a key element’ of the FCA’s ‘supervisory strategy for large brokers in 2022 and 2023’, says consultancy partner
